How do aspiring managers succeed in an ever-changing business environment? How do they lead different groups to action? This specialization equips aspiring managers to lead change and leverage different roles and functions within for-profit institutions to create lasting value in the marketplace. Throughout the five courses, we will explore how great leaders assess themselves and lead collaborative teams that effectively manage negotiations and conflict. We will discover how leaders communicate through storytelling and employ other communication strategies to influence. Furthermore, we will learn how organizations start with the clarity of purpose that comes from an understanding of customers’ needs, including leveraging data analytics, and use that focus to drive the design of products and services to meet those needs effectively. At the end of the coursework, students will create a capstone project that allows them to apply what they have learned.
Incentives & Benefits
After you complete this Specialization, you will be able to collaborate both internally and externally and manage negotiations; design and deliver a powerful story that effectively influences thoughts and actions; analyze communication situations and select strategies; articulate what customers really want/need; and utilize design methods to uncover opportunities and foster a culture of collaborative innovation.
What You'll Learn
- Collaborate – Develop and manage cross-domain, collaboration internally and externally and manage negotiations/conflict resolution to ensure success
- Communicate and Influence – Design and deliver a powerful story that effectively influences thoughts and actions
- Develop a Communication Strategy–Analyze communications situations and select strategies appropriate to them
- Understand the Customer– Articulate what customers really want/need and how to motivate action
- Innovate – Apply design methods to understand user needs and create value
- Apply - Create a unique project that leverages the knowledge and skills from the five courses