This course was developed by members of AWS Technical Field Communities (TFC), an AWS community of technical experts. The content is intended to complement our standard training curriculum and augment your AWS learning journey.
In this course, you will learn key elements of AWS Client VPN and troubleshoot common issues such as connectivity issue, failing to connect to Client VPN endpoint when using Mutual Authentication or Federated Authentication or Active Directory Authentication. You will also learn how to provide effective support case details if you need to escalate to Amazon Web Services (AWS) Support. The course aims to equip learners with the knowledge and skills necessary to effectively utilize Client VPN service and efficiently resolve problems to deliver reliable remote access solutions. This course will prepare you to handle real-world scenarios confidently and complement public documentation in familiarizing AWS Client VPN concepts.
Activities
- This course includes understanding AWS Client VPN-Concepts, Troubleshooting scenarios and Monitoring Client VPN via CloudWatch.
- It also includes helpful resources to AWS Public Documentation and AWS Support.
Course objectives
- Learn different components of AWS Client VPN.
- Recognize errors and troubleshoot issues with AWS Client VPN
- Monitor AWS Client VPN via CloudWatch Metrics.
- Resolve AWS Client VPN issues through AWS Support documentation and escalate to AWS Support when necessary.
Intended audience
- Architects
- Business Users
- Cloud Operators
- Developers
- DevOps Engineers
- Infrastructure Engineers
- Security Engineers
- Trainers
Recommended Skills
- Basic understanding of the AWS Management Console.
- Basic knowledge of Amazon Virtual Private Cloud (Amazon VPC) and AWS Client VPN.
Course outline
AWS Client VPN-Advanced Troubleshooting
Module 1: AWS Client VPN-Concepts
- What is AWS Client VPN?
- Gathering Information using AWS Console
- Gathering Information using AWS CLI
Module 2: AWS Client VPN-Troubleshooting
- Common Connectivity Issue
- Mutual Authentication Issue
- Federated Authentication (SAML-based) Issue
- Active Directory Authentication Issue
Module 3: AWS Client VPN-Monitoring
- CloudWatch Metrics
Module 4: Getting Help
- Resources
