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Online Course

Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails

University of Washington via Coursera

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Overview

This lesson is part of a full course, Business English Networking. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course.

By the end of this lesson, you will be able to:

- Distinguish between formal and informal language
- Distinguish between direct and indirect language
- Choose the appropriate tone based on your relationship with your recipient, the context, and request

Syllabus

Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails
-This lesson is part of a full course, Business English Networking. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course. By the end of this lesson, you will be able to: (1) Distinguish between formal and informal language; (2) Distinguish between direct and indirect language; and (3) Choose the appropriate tone based on your relationship with your recipient, the context, and request.

Taught by

Richard Moore

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