Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Coursera

Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails

University of Washington via Coursera

Overview

This lesson is part of a full course, Business English Networking. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course.

By the end of this lesson, you will be able to:

- Distinguish between formal and informal language
- Distinguish between direct and indirect language
- Choose the appropriate tone based on your relationship with your recipient, the context, and request

Syllabus

  • Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails
    • This lesson is part of a full course, Business English Networking. Take this lesson to get a short tutorial on the learning objectives covered. To dive deeper into this topic, take the full course. By the end of this lesson, you will be able to: (1) Distinguish between formal and informal language; (2) Distinguish between direct and indirect language; and (3) Choose the appropriate tone based on your relationship with your recipient, the context, and request.

Taught by

Richard Moore

Related Courses

Reviews

5.0 rating, based on 1 reviews

Start your review of Lesson | Business English Skills: How to Navigate Tone, Formality, and Directness in Emails

  • Profile image for Mallory Dang
    Mallory Dang

    Mallory Dang completed this course and found the course difficulty to be medium.

    I have learnt about how to use tone in the formal and informal email from this course. The instructor speak slowly and easy to listen with the clear explanation for any questions.

Never Stop Learning!

Get personalized course recommendations, track subjects and courses with reminders, and more.

Sign up for free