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Microcredential

Conflict Management

University of California, Irvine via Coursera Specialization

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Overview

Master the fundamentals of conflict resolution, harness the power of positive conflict, and hone your intercultural communication skills. In this Specialization, you’ll learn to strengthen your personal and professional relationships by constructively addressing conflicts between individuals and within organizations. You’ll build skills specifically aimed at managing intercultural conflicts in today’s global society, and you’ll explore how competing interests and goals, power imbalances, and other factors influence the nature of conflict and management strategies. In the final Capstone Project, you’ll analyze a specific conflict and outline an approach to management and resolution.

Courses

Taught by

Amit Kothari and Najla DeBow

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Review for Coursera's Conflict Management Based on 1 reviews

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Jim E
Jim this course.
Rip-Off, just take it for free and skip the credential

Dated material, had issues with Coursera and accessing the courses (they forgot to "turn them on"). Since by the time they figured out what was going on I had run out of time to attend the course asked for a refund (which the promotional materials included as an option) and was refused. Appealed to UC Irvine, they were rude and unsupportive.
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