Technical Institute of America is one of the nation’s largest provider of ITIL 4 Foundation classroom and live online training. Our documented 99% passing rate, has allowed us to train thousands of students to pass their ITIL exam on the first try. This course includes all materials, classroom training, exam voucher and free instant access to our ITIL 4 e-learning course. This course, materials, and instructor is accredited by the PeopleCert.
ITIL 4 Foundation Exam
The actual certification exam is administered by PeopleCert and is taken online from your home or office. The exam will include 40 questions with a one-hour time limit. Student must answer 26 questions correct (65%) to pass.
What's Included:
- Exam voucher ($350) value.
- Take the actual certification exam at home or in your office.
- Dual 100% Money Back Guarantee.
- 99% passing rate.
- Retake this course as many times as you would like absolutely free for 1 year.
- Full length mock exam on the last day of class.
- Slide presentation, summarizing the entire exam.
- Course Completion Certificate.
- No penalty cancellation fee or rescheduling fee.
- No hidden fine print.
- Live instructor-led training.
Course Outline
- Lesson 1: Understand the key concepts of service management
- Lesson 2: Understand how the ITIL guiding principles can help an organization adopt and adapt service management
- Lesson 3: Understand the four dimensions of service management
- Lesson 4: Understand the purpose and components of the ITIL service value system
- Lesson 5: Understand the activities of the service value chain, and how they interconnect
- Lesson 6: Know the purpose and key terms of ITIL practices
- Lesson 7: Understand 7 ITIL practices
