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University of Colorado System

Cultural Agility for Teamwork

University of Colorado System via Coursera

Overview

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This course is designed to enhance your ability to navigate and thrive in multicultural team environments. Drawing on Dr. Paula Caligiuri's groundbreaking work, this course equips you with the essential skills to understand and adapt to cultural dynamics in teams. Cultural agility, defined as the ability to interact comfortably and effectively with people from different cultures, is the cornerstone of this course. You'll learn to move beyond surface-level differences and delve into the eight key cultural dimensions that shape communication, decision-making, and work approaches. These dimensions include formal vs. informal work styles, direct vs. indirect communication, and individualist vs. group-oriented, among others. Through practical frameworks, you'll develop self-management skills such as tolerance of ambiguity, resilience, and curiosity. Additionally, you'll master relationship-management competencies -- humility, relationship-building, and perspective-taking -- to connect with and learn from team members with varied backgrounds. The course also covers task-management competencies, including cultural minimization, adaptation, and integration. These skills enable you to plan, coordinate, and execute work effectively across cultures. By the end of this course, you’ll be equipped to transform cultural differences into team strengths. You’ll learn to foster inclusive environments that enhance communication, build trust, and promote collaboration. These skills will ultimately lead to higher team performance and success.

Syllabus

  • Cultural Agility Dimensions and Competencies
    • Explore eight cultural dimensions along with self-management and relationship-management competencies. Learn to build strong relationships, navigate cultural differences with ease, and foster a truly inclusive team environment.
  • Task-Management Competencies for Cultural Agility
    • Explore competencies for planning, coordinating, and executing work effectively across cultures. Learn to apply cultural minimization, adaptation, and integration to reduce misunderstandings, align team members, and foster unity in diverse teams.
  • Team Success Through Cultural Awareness Capstone Project
    • Consolidate your understanding of cultural awareness for successful teamwork by creating a Professional Development Portfolio to document your learning journey, reflect on personal growth, and outline a commitment to continued development. It will be a valuable resource for career advancement.

Taught by

Brenda J. Allen

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