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This course is designed to enhance your ability to navigate and thrive in multicultural team environments. Drawing on Dr. Paula Caligiuri's groundbreaking work, this course equips you with the essential skills to understand and adapt to cultural dynamics in teams.
Cultural agility, defined as the ability to interact comfortably and effectively with people from different cultures, is the cornerstone of this course. You'll learn to move beyond surface-level differences and delve into the eight key cultural dimensions that shape communication, decision-making, and work approaches. These dimensions include formal vs. informal work styles, direct vs. indirect communication, and individualist vs. group-oriented, among others.
Through practical frameworks, you'll develop self-management skills such as tolerance of ambiguity, resilience, and curiosity. Additionally, you'll master relationship-management competencies -- humility, relationship-building, and perspective-taking -- to connect with and learn from team members with varied backgrounds. The course also covers task-management competencies, including cultural minimization, adaptation, and integration. These skills enable you to plan, coordinate, and execute work effectively across cultures.
By the end of this course, you’ll be equipped to transform cultural differences into team strengths. You’ll learn to foster inclusive environments that enhance communication, build trust, and promote collaboration. These skills will ultimately lead to higher team performance and success.