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Coursera

Intermediate English: Multichannel Communication

Voxy via Coursera

Overview

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In this course, you will develop your English conversational skills that you can use to build your personal and professional relationships. Learning activities in this course will take place on Voxy, an engaging language learning platform that automatically adapts to your current level and your performance across reading, listening, speaking, grammar, and vocabulary skills so that every lesson is optimized for rapid improvement. Each week is made up of engaging, short, task-based lessons that can be done anywhere, anytime. Lessons include content from the real world, so you will learn from dozens of real-life examples of people communicating across different media. By the end of the course, you will feel confident texting, writing emails, making phone calls, leaving voicemails, and more in both personal and professional contexts.

Syllabus

  • Course Introduction & Voxy Orientation
    • This week, you will learn about this course and understand how to use Voxy's innovative platform.
  • Casual Messages
    • This week, you will learn how to make plans using various messaging methods, and you will look at some of the different reasons that people post on social media. You'll also explore the different ways that people keep in touch with friends and family.
  • Casual Phone Calls
    • This week, you will learn about making phone calls in different casual situations. As well as calling friends to catch up, you'll learn how to ask for help and information over the phone.
  • Professional Communication
    • This week, we're back in a work context. You will learn about the different communication methods used in the workplace, both internal and external. You'll also learn how to write effective communications that sound professional.
  • Work Calls
    • This week, we're looking at calls in the workplace. You will learn how to make and be part of successful conference and video calls that help to increase productivity and collaboration. You'll also learn how to leave a message when you can't reach someone.
  • Final Tasks: Multichannel Communication
    • This week, you will use everything you learned to use different kinds of media to communicate in both in written and spoken form.

Taught by

Anna Murray and Rebecca Payne-Passmore

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