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Coursera

Intermediate English: Relaying Information

Voxy via Coursera

Overview

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In this course, you will develop your English conversational skills that you can use to build your personal and professional relationships. Learning activities in this course will take place on Voxy, an engaging language learning platform that automatically adapts to your current level and your performance across reading, listening, speaking, grammar, and vocabulary skills so that every lesson is optimized for rapid improvement. Each week is made up of engaging, short, task-based lessons that can be done anywhere, anytime. Lessons include content from the real world, so you will learn from dozens of real examples of recipes and consumer reviews, as well as professional resources on best practices around managing meeting, the flow of information, and feedback. By the end of the course, you will feel confident relaying information and feedback in both personal and professional contexts.

Syllabus

  • Course Introduction & Voxy Orientation
    • This week, you will learn about this course and understand how to use Voxy's innovative platform.
  • Recipes and Cooking
    • This week, we're in the kitchen! You will learn about how to prepare food as well as how to describe it. Recipes are not only good for improving your skills as a cook, but also a great way to learn how to convey detailed information in a clear and concise way that's easy to follow.
  • Consumer Reviews
    • This week, you will learn about leaving reviews for experiences and products you have bought. You'll also learn what you can do when you aren't happy with the service or item you received, and how to communicate with customer service agents to resolve issues.
  • Managing Information
    • This week, you will learn about processes used to gather information in the workplace, including how to make inquiries and tips to make your meetings more successful. You'll also learn about the use of technology to make certain processes more efficient.
  • Procedures and Feedback
    • This week, the focus is on methods to improve the way systems and organizations work by giving clear, effective instructions and using feedback and evaluation processes.
  • Final Tasks: Relaying Information
    • This week, you will use everything you learned to relay information in written and spoken form.

Taught by

Anna Murray and Rebecca Payne-Passmore

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