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University of Colorado System

Requirements Specifications: Goals and Conflict Analysis

University of Colorado System via Coursera

Overview

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In Requirements Goal Development and Language Analysis, we move from the spoken word to precise writing. A first step in this is writing goals. We will talk about goals used in requirements engineering and, from this, writing use cases from what we learn. Use cases can be in diagram and written form. Then- the villains enter- misuse cases and abuse cases are discussed in how we can deal with them in a Requirements environment. In gathering requirements, you'll have many questions remaining. Often this leads to the need of more interviews and group sessions. We'll go through how to handle group meetings, dealing with inconsistency, and handling conflict between stakeholders.

Syllabus

  • Goal Creation
    • After learning a lot from your customers, you now need to analyze, evaluate, and negotiate. One way to begin working with the data is to write out explicit goals from the information you've gathered. Goals can be written at high and low levels, but they need to be clear and measurable at any level. The first step is determining behavioral goals.
  • Use, Misuse, and Abuse Cases
    • Once goals have been identified, they can be pulled together to create use cases; these are easy to read and understand by both customer and developer. To address security, misuse cases and abuse cases can also be defined, in written or drawn form.
  • Group Sessions for Elicitation, Analysis, and Negotiation
    • While writing use cases, you'll likely realize that you are missing many components, have questions, and realize that some statements conflict. Group Sessions can help you get more information quickly and begin the negotiation process. Here you'll learn about different types of group sessions and how to make group sessions efficient and effective.
  • Finding Conflicts and Risks
    • Inconsistency and conflicts often arise due to language that's being used. There are many types of inconsistency that you can identify early on. The conflicts identified need to be clarified and fixed. In this module, identifying inconsistency, identifying clashes, and handling conflict are discussed.

Taught by

Kristen Walcott-Justice

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