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Indiana University

Effective Management and Communication

Indiana University via edX

Overview

This course surfaces the most recurring challenges of managing people and illustrates best practices for how exceptional managers address them. You will be introduced to tools that enable you to manage different personalities, mediate conflict, lead team meetings, give productive feedback and establish a culture of service and support.

Taught by

Brenda Bailey-Hughes, Timothy Baldwin, Ray Luther and Tatiana Kolovou

Reviews

4.7 rating at edX based on 14 ratings

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