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FutureLearn

Creative Problem Solving: Design Thinking in Health and Social Care

St George's, University of London via FutureLearn

Overview

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Explore how design thinking can be applied in health and social care

Healthcare systems face many issues: increasing demand, limited budgets, and major health challenges like ageing populations. New approaches are needed to ensure healthcare systems are working as well as they can.

Design thinking is an innovative approach that offers valuable strategies for creating ‘user-centred care’. On this course you will learn the core principles of design thinking including visualisation, iteration, and collaboration. You will explore how it can be applied to the healthcare sector, analysing recent case studies across a range of health and social care settings.

This course is for healthcare and social care professionals, who are interested in making positive change.

The course is ideal for both clinical and non-clinical staff and features methods and tools that can be applied by managers, consultants, nurses, allied health professionals, and community care staff.

Syllabus

  • The power of design thinking
    • Introduction
    • The context for design and health
    • Design models
    • Design principles
    • Summary of Week 1
  • Applied design thinking
    • Design in practice
    • Double Diamond: Discover
    • Double Diamond: Define
    • Double Diamond: Develop
    • Double Diamond: Deliver
    • Summary of Week 2

Taught by

Sheetal Kavia

Reviews

5.0 rating, based on 1 Class Central review

4.8 rating at FutureLearn based on 33 ratings

Start your review of Creative Problem Solving: Design Thinking in Health and Social Care

  • I highly appreciate this introductory/teaser course to design thinking as a problem-solving tool in the healthcare setting. While I have casually heard of "design thinking" many times in the past, taking this online offering is my first formal atte…

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