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Diversity and Belonging in Businesses and Organizations

IE Business School via Coursera


Diversity and Belonging in Businesses and Organizations will help you as an individual, as a team, and an organization to better understand and implement policies and practices that emphasize and promote not only the inclusion but the belonging of all employees. It is aimed to cover the following objectives:

Policies - How to identify and understand the ways in which structural dynamics of an organization can preclude a sense of belonging and how to use inclusive policies as a tool to foster belonging.

Practices - How to design an organizational culture that promotes the wellbeing and belonging of all its constituents through kindness, empathy, openness, and compassion.

People - How to leverage the creation of affinity groups and task forces to overcome structural biases, build community and create a greater sense of belonging.

The final module also introduces complementary resources to bring the pillars together and support an organization's belonging efforts.


  • Policies: A Structural Approach to Belonging
    • This course is structured around three pillars of belonging: Policies, Practices, and People. The first module focuses on how to implement inclusive policies.
  • Practices: Building a Culture of Belonging at Work
    • This module explores the second pillar of belonging: practices. While in the first module we looked at how a structural analysis of the policies of an organization lays the foundation for belonging, we will now turn our attention to practices, which refer to the informal aspects of setting a culture of diversity, inclusion, and belonging.
  • People: Mentors, Sponsors, Allies, Task Forces, and Employee Resource Groups to Promote Belonging
    • This module focuses on the third and final pillar of belonging: people. In this module, we will explore the need for strong advocates for diversity throughout an organization in order for policies and practices to succeed. The module will showcase human resources that are key to promoting belonging: mentors, sponsors, allies, task forces, and employee resource groups (ERGs).
  • Beyond Belonging: Safer Spaces and Organizational Growth
    • In the final module for this course, we will discuss additional resources for belonging that reinforce the three pillars already covered. We will also look at how we can go further in the search for organizational belonging, such as using technology and data to drive change.

Taught by

Jessica Danielle Tollette, PhD


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