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IBM

AI Applications with Watson

IBM via edX

Overview

Please Note: Learners who successfully complete this IBM course can earn a skill badge — a detailed, verifiable and digital credential that profiles the knowledge and skills you’ve acquired in this course. Enroll to learn more, complete the course and claim your badge!

By enrolling in this course, chances are you've studied artifical intelligence, built chatbots and have perhaps even used Watson Assistant along the way. But did you know that you can turbocharge your chatbot's IQ with IBM Watson Discovery, a service designed to reveal the hidden value in your data? Discovery specializes in taking your data--structured or unstructured--and extracting from it answers and patterns.

For example, if you have a large repository, the contents of which could answer customer questions, you've got the makings of a great FAQ chatbot.

In this course, you'll learn how to build queries in Discovery, which allows you to surface answers and patterns from large repositories of data. You'll next learn to use Discovery to extract insights from a set of hotel reviews. Then, to make that data come to life, you'll integrate Discovery with other Watson services to create a chatbot that can tell you about the best hotels in a certain US city. By using these Watson services, you'll add more layers of analysis to help you find the best hotel.

You'll build your chatbot application with the following Watson services:

  • Assistant
  • Discovery
  • Tone Analyzer
  • Personality Insights

By the end of this course, you will have built a fully functioning AI-powered chatbot. Moreover, you should be able to apply the services taught here to your own data sets, enabling you to create sophisticated chatbots of your own.

Syllabus

  • Lab 1: Build a Watson chatbot
    • Watson Assistant overview
    • Deploy Watson Assistant
    • Import the workspace
    • Create intents, entities, and dialog
    • Apply the Jump to action
    • Add multiple response conditions for a specific intent
    • Add responses for other intents
    • Test the chatbot
  • Lab 2: Build queries by using Watson Discovery

    • Watson Discovery overview
    • Access the news collection in the Discovery tool
    • Understand the data structure
    • Query the data by using filters
    • Query the data by using the query parameter
    • Query the data by using aggregation
    • Retrieve longer passages from the data
    • Train Discovery to improve relevancy
    • Lab 3: Enhance a chatbot with Discovery

    • Get the starter code and credentials

    • Integrate Discovery with the chatbot

    • Test the application

    • Lab 4: Gain insights by using Discovery

    • Get the data into Discovery

    • Find basic insights in the data

    • Lab 5: Analyze the tone from hotel reviews

    • Watson Tone Analyzer overview

    • Deploy the Tone Analyzer service

    • Analyze the tone in hotel review

    • Test the tone analysis

    • Lab 6: Analyze customer preferences

    • Watson Personality Insights overview

    • Deploy the Personality Insights service

    • Get the personality profile

    • Test the application

    • Final exam

Taught by

Oliver Rodriguez, Michelle Carey and Cesar Cantua

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