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University of Michigan

Identifying Community Needs for Public Library Management

University of Michigan via edX

Overview

Public libraries are becoming dynamic hubs for learning, civic engagement, and community.

This course will discuss strategies for gathering statistical and descriptive data about public library communities. Learners will identify local partners in education, social services, government agencies, and more.

While conducting real-world investigations, learners will gain deeper insight into the wants and needs of community organizations. This will empower learners to make better management decisions to address those needs, even in libraries with limited budgets.

Syllabus

Lesson 1: Why Study Community Needs?
Lesson 2: Environmental Scanning
Lesson 3: Found Data
Lesson 4: Surveys
Lesson 5: Reviewing Survey Data
Lesson 6: Interviews
Lesson 7: Synthesis

Taught by

Kristin Fontichiaro

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