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University System of Maryland

Introduction to Hospitality and Tourism Industry

University System of Maryland via edX

Overview

Looking for a career that will never grow old? Looking for a job you can perform anywhere in the world? Looking for a daily business work environment of natural beauty, fun, entertainment, service, and creativity? Then, look no further than the Hospitality/Tourism Industry. This is a specialized "service industry" and just happens to be the world’s largest. The U.S. Travel Association reports that in 2018, travelers spent nearly $1.1 trillion in the U.S.—generating $171 billion in tax revenues for federal, state and local governments. This is just the United States! Worldwide figures will easily double that and more.

This course will significantly expand your knowledge horizons with respect to the Hospitality/Tourism industry and start you along the academic pathway necessary to get your share of this enormous and extremely delicious career pie. Some specific job areas are event planning, food service, hotel/resort operations, human resources, tourism management, tour operations, and travel industry marketing. Enjoy!

Syllabus

Week 0 – Getting Started

  • Course Information

  • Getting Help & Guidelines

  • Course Completion

Week 1 – Module 1 “Read My Lips”-Crack the Code

  • Why do We Say Hospitality and Tourism

  • Jargon & Phrases

Week 2 – Module 2 Magic of Tourism

  • Your Passion - Your Career

  • The Remuneration Scale

  • The Unmatchable Perquisites or Perks

Week 3 – Module 3 “travel/tourism”

  • Career Opportunities FAQ

  • Air- Supersonic to Return

  • The Influencers – DMOS ( jobs)

Week 4 – Module 4 “Food, Food, Food”

  • Foodservice Sector

  • Careers

Week 5 – Module 5 “Roof Overhead”

  • Lodging Sector

  • Careers

Week 6 – Final Assessment & Wrap Up

Taught by

Ernest P. Boger D.Mgt

Reviews

5.0 rating, based on 1 Class Central review

4.5 rating at edX based on 20 ratings

Start your review of Introduction to Hospitality and Tourism Industry

  • Anonymous
    Very informative, knowledge gain will further propel me into a better manager with one of the leading hotel in the industry, such vastness of intellectual capacity in learning in such an easy way, at your own speed,well layout courses,Easy to understands ,my highlights was problem solving issues, the easy way in which it was demonstrated blow my mind, job well done.

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