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University System of Maryland

Let’s Get Emotional: Emotions & Emotional Intelligence!

University System of Maryland and University of Maryland, College Park via edX

Overview

Please note: the UMD Power Lab is an optional lab, highly recommended, and costs an additional fee. Please read the important statement at the bottom of the description

Emotional intelligence is expected to be the most in-demand power skill in workplaces across sectors and industries by 2024. Are you prepared?

This certificate offers an extraordinary opportunity to spend some quality time with yourself to assess your current level of soft skills, clearly define your core self, and build soft skills which are essential to professional, not to mention life, success.

If you aren’t sure or just want to brush up on this critical skill, this course is for you. Employers are Emotional intelligence is a core power skill for the workplace. Emotions are an essential secondary intelligence system.

As a learned skill, emotional intelligence can be measured, increased and deployed with education and practice. Central to emotional intelligence is a strong vocabulary of emotions.

This course covers the following topics:

  • what are emotions
  • why are emotions important
    • survival
    • growth
    • assess current situations
    • inform our actions
  • building your emotional vocabulary
  • understanding & managing from context to trigger to action
  • what is emotional intelligence
  • business case for emotional intelligence
  • how to build emotional intelligence
  • how to apply emotional intelligence at work

Immediately useful takeaways from this course include:

  • understanding the value of emotions
  • building your emotional vocabulary
  • understanding & managing the link between trigger, emotion and action
  • understanding the purpose of positive and negative emotions
  • understanding how emotions impact work performance
  • understanding of emotional intelligence models
  • learning how to build each element of emotional intelligence
  • understanding the business case for emotional intelligence at work

Verified learners who access the Power Lab may take a validated, benchmarked self-assessment of emotional intelligence and receive their individualized report including suggestions to build increased emotional intelligence.

From these assessments, verified learners can

  • identify their current strengths and opportunities for growth
  • set goals for personal development
  • learn key practices for how to move from goal to action

This course provides both new ideas and practical applications you can use immediately. You’ll learn how understanding and building your level of emotional intelligence will make you an in-demand recruit or a highly promising candidate for promotion.

  • Get the Models - Understand what emotions and emotional intelligence are.
  • Get Why It Matters - Understand the how emotions are evolutionarily designed to support our safety and development and why emotional intelligence is the most in-demand Power Skill
  • Get the Data – Learn your current level of emotional intelligence and assess your emotional vocabulary
  • Set the Goals - Set personal development goals for becoming a highly effective leader with high emotional intelligence
  • Learn the Tools - Learn tools and techniques for developing your personal emotional vocabulary and emotional intelligence.
  • Take Action - Build effective action plans to become highly emotionally intelligence
  • Make the Change - Practice new skills to increase your personal and interpersonal abilities through emotional intelligence

The UMD Power Lab includes a curated set of self-assessments offered at a discounted price paid separately from the edX content and certificate. These self-assessments are rigorously developed and cannot be supplemented with free versions that would mislead learners with poor-quality alternatives. The UMD Power Lab is optional but highly recommended for any verified learner in the course. It costs $89 per year and only needs to be purchased once per year for the entire suite of courses in the Re-Imagining Leadership Professional Certificate.

We've done everything we can to reduce these costs for you, and have built a free SMART Goals Mobile App to help you achieve your goals. Used together this forms a revolutionary design to coach learners at scale in leadership and power skills as a premium but low-cost experience above and beyond learning the course content and earning the edX certificate.

Syllabus

Introduction

  • What are emotions
  • Why you need a big emotional vocabulary
  • What is emotional intelligence
  • Why emotional intelligence matters
    • personally
    • professionally
  • Assessing
  • emotional awareness
  • emotional vocabulary
  • emotional intelligence

What are Emotions?

  • What are emotions?
  • Why do they matter?
    • positive
    • negative
  • How big is your emotional vocabulary?
  • How do emotions drive action?
  • Don’t Leave Home without It: Secondary Intelligence System
  • The Big Ideas & Segue to What is Emotional Intelligence

What is Emotional Intelligence?

  • What is emotional intelligence?
  • Understanding the EI model?
  • How to build emotional recognition skills?
  • The Big Ideas

Business Case for Emotional Intelligence

  • What is the personal case for building emotional intelligence?
  • What is the business case for building emotional intelligence?
  • What does the future hold?
  • The Big Ideas
  • How to Build Emotional Intelligence
  • Quick Refresh on Emotions, Emotional Vocabulary & Emotional Intelligence
  • A Primer on Building Emotional Vocabulary
  • A Primer on Building Emotional Intelligence
  • The Big Ideas

Taught by

Jocelyn S. Davis

Reviews

4.4 rating, based on 10 Class Central reviews

4.3 rating at edX based on 7 ratings

Start your review of Let’s Get Emotional: Emotions & Emotional Intelligence!

  • Anonymous
    I have recently completed the Emotional Intelligence course on EdEx and I must say, it exceeded my expectations. The course was thoughtfully structured, offering a deep dive into understanding and managing emotions, both our own and those of others…
  • Anonymous
    It's a great course. This will help in becoming a better leader. It helped in understanding about Emotions and how to improve my Emotional Intelligence. I will recommend this course to all.
  • Anonymous
    Great Course that is backed with science. I like to broadly the content was covered, more specifically; many concepts helped me navigate myself as a being.
  • Anonymous
    The course EMOTIONS AND EMOTIONAL INTELLIGENCE is very educative because knowing our emotions is important for survival, growth, building emotional vocabulary, understanding and managing the link between trigger, emotion and action.
    Emotional Intelligence helps us to understand the value of emotions, balance positive and negative emotions, make sound decisions, build and maintain supportive relationships, fully engage the potentials we need for future development.
    It is necessary for managers and would be leaders in all sectors to learn and develop emotional intelligence to enhance performance. Kudos to the presenters for doing justice to this program.
  • Riz Francisca Abejuela Castanaga
    The course is not so light nor heavy, true to the title of the course it evokes emotions for the learners like me. Some of the takeaways have been there somewhere as common knowledge but the course gave it emphasis and solid basis citing studies of…
  • Nandita Ray
    This course was for my self-improvement. I did find the course very interesting. There was a lot of information that was new to me. I found the ways to control emotions engaging. The fine distinction between negative and positive emotions enlightening too.
    However there are somethings that could be done better.
    I personally found the videos a little difficult to follow. I think the lecture were rambling.
    The references of the Books were scattered in between, which disturbed the flow .
    There were a lot of typos which sometimes changed the meaning ? I had to re read to get the meaning.
    Otherwise it was a very satisfying course!

  • Anonymous
    this course was helpful for me, and my self-improvement. First of all, the information was explained well, and it was easy to understand the sense. There were lots of examples from everyday life, which helped me to understand the topic better. Also, there were good instructions on what to do, and how to do my best in emotional intelligence. After this course, it is easier for me to understand others' behavior and now I know how to control my emotions better.
  • Anonymous
    An excellent course which will help me to endeavor in my daily activities. The course has definitely given me an insight on how to control my responses towards various triggers and the emotion associated with it.
  • Priya Rajesh Unnithan
    Good course to understand about Emotional Intelligence and some techniques to improve EI.The pace of the course and contents were appropriate.The concept was made clear through lectures and sufficient references are given for further reading.
  • Anonymous
    Great overview of Emotional Intelligence and how to build it. I would have liked to see a bit more on how to read others EQ and how to respond more appropriately in tough work situations. Overall it was a fun course and I did learn a great deal.

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