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Managing a Multigenerational and Diverse Workforce

IEEE via edX


To succeed in an ever-changing and competitive marketplace, organizations must effectively manage all of their human capital. The challenge is how to engage a workforce that is highly diverse, global, and multigenerational.

This course will review the “new normal” demographic and global trends shaping labor markets. You will also learn about challenges you may face when managing workers from different cultures, and others who have different values and preferences. Lastly, you will learn how to create a toolkit for motivating and engaging all workers to help organizations achieve their strategic outcomes.   

This course is offered as a collaboration by IEEE and the Rutgers School of Management and Labor Relations.


Week 1: The New Normal

Module 1
Welcome to the New Normal
Global Population Trends

Module 2
U.S. Labor force Trends
Week 2: Challenges Managing a Multigenerational and Diverse Workforce

Module 3
Social Norms
Multigenerational Values and Preferences

Module 4
Managing a Diverse and Global Workforce
Cultural Differences
Week 3: Practices for Managing a Multigenerational and Divers Workforce

Module 5
One size does not fit all
Understanding engagement
Multigenerational Best Practices

Module 6
Toolkit for Managing a Multigenerational and Diverse Workforce
Toolkit for Managing a Global Workforce 


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