Six Sigma: Analyze, Improve, Control

With every industry pursuing Lean practices in their manufacturing processes, knowledge of lean and Six Sigma becomes imperative if you want to pursue career in such an industry!!

I was initially doubtful of starting this online course (as I am not much of a virtual-class fan), but this course really blew me away with level of engagement it evoked in me! The lecture videos aren't just a formality to go though all the topics they promise but so meticulously structured that by the end of each module per course ( I have done all the modules in all 3 course in the series) you get equipped with the TOOLS of Six Sigma. The tools about which you can really boast knowing, the tools which you can use in almost any sphere of your profession that requires logical reasoning. The best part of these tools being, being able to QUANTIFY the QUALITATIVE information!

My particular favourites were the 'FMEA analysis' and the 'Regression Analysis'. The most useful tools! Even my friends have started the course seeing the level of knowledge I gained about quantifying the qualitative information and reach to conclusion of what actually the problem is and how to address it.

I can go on and on about the course and this is one of the best courses online I have done so far. And last, but not the least; Holy Ott, the lecturer in the courses, has impeccable skills of teaching and engaging with the students. I had one problem in between and she replied within minutes (and when I was late to reply, she followed up). Such a great teacher who is actually concerned in imparting knowledge, no matter even if you are her virtual student. I loved her engagement in the course as a lecturer!

I TOTALLY RECOMMEND EVERYONE TO TAKE UP THIS COURSE IF YOU REALLY REALLY WANT TO LEARN ABOUT SIX SIGMA AND LEAN!!!!

No-where, I believe, is it possible to get this quality level lectures, excercises and projects! And if you want to take it to a step furtehr, go for the TUM Certificate, The stamp of TUM speaks for itself! :)

During my internship in a factory of a FMCG multinational company, it was the first time I ever heard about Lean Six Sigma. In 2018, as I was looking back at the four different jobs I've worked on in different factories, I realized that LSS was a must for me. I wanted to become an expert on it. After a long search for a Lean Six Sigma Yellow Belt Certification, I found out about edX, Technical University of Munich and of course the three courses that they provided. What a life changing experience to go back to "school" in the digital way..

As I started learning more about Six Sigma, my previous knowledge from small or on-the-job trainings fell in place and they were put in order in my mind. I also learnt so much new things like the importance figuring out the root causes of your defects (and different types of relevant analysis), ways to reduce or eliminate the variance in your process and many many more.

What I also loved was that I realized that as the Lean methodology, also Six Sigma has many applications in many different fields. Even if it started at Motorola, it was really interesting for me that my fellow students from hospitals, call centers, education and other industries brought their Lean examples for discussion on our forum

Our professor Mrs Holly Ott did more than her best, as she was always so accurate in her videos and so helpful at the forum of the course. I also loved that I could study in my own terms and time, because back then I was working on shifts and believed that my difficult work schedule would be an obstacle. How wrong was I?!

Of course I also completed the other two courses of the professional certificate from TUM and gained my Yellow Belt certificate. Not only did it open new job opportunities for me, but I feel like it also evolved me both as a person and a professional.

What is even more fascinating is that this certification enhanced the confidence in me to pursue a Master's degree. I'm currently studying for my MBA with specialization in Total Quality Management and guess what? Lots of knowledge from the certification have already helped me in my master's, as I hear it again. Furthermore, I'm able to help my fellow students with the examples I took from the TUM forum. It's also a big gain for me that I had practiced on my statistic skills during the certification and when we had the statistic's class at the university, I was already trained hard on the topic because of the time I put on the certificate. That's the ultimate proof for me that even if you take this certification for academic or professional reasons, it's for sure a GREAT investment on yourself.

The professor Holly Ott understands what a S.M.A.R.T (specific measurable attainable realistic time) quality objective actually is for a each of her lectures. Furthermore she follows the 3E( FEMA Reinforcing the perception of fair treatment 3E) of communication which most people fail to do in lectures. Some students do not give her enough credit for how she sets up her lectures and her practice question are very good preparations for her quizzes/homework assignments. I have seen a lot of professors in my lifetime none of them of them were ever actually good, very intelligent people that mostly are perceived as critics, but none of them understood the word "Be Humble" while in a lecture especially when you are meeting your students for the first time. I have only met one other professor like her in my lifetime, that was professor Allen Claus who taught me to love organic chemistry again just by sticking to the quality objective, unfortunately I was not able to stay that field, but my point is, considered this Professional Certificate by TUMX

I took this course to understand the terminology of lean production and Six sigma, it has been very helpful in my day to day tasks, especially the fish bone diagrams and the five 5 WHYS that I constantly use to solve problem statements.

For example, if you have never heard the acronym DPMO or 8D I suggest you take this course and the next two for the professional certificate. but if you are more interested in being a critic about grammatical errors that were not intentional and obvious to see, do not take the course. I like the grammatical errors from time to time because to me, it means the people are actually humble and they are human.

My advice to TUMX Staff and Holly Ott don't change a thing about this professional certificate, you guys are doing a excellent job.

My Credentials: I have a Bachelor of Science in Chemistry from University of Wisconsin Milwaukee and I currently work as a Amazon Associate at MKE1

If my English structure is incorrect I apologize back in my high school days I was stuck with teachers for three years that spent 45 minutes a day talking about their marriage problems or money problems or just showing videos on subject instead of teaching it and that was in advanced English courses. Had the same problem with one college English course I took for a requirement, thank god for books. Got to love Self interest groups and Nepotism sometimes its not beneficial to students.

Well, I hope this helps.....

Sincerely Juan F.

The course content is very much helpful and informative. The course really helps to gain insight into the lean production and six sigma. The concepts are very much latest and related with industry.

The course has helped me a lot for securing the internship at Schaeffler Company. The material has proved to be very much useful with the project I am working in Schaeffler.

One of the best online course to learn the concept of Six sigma. This course has helped me professionally as well as personally, whether taking a decision or solving a problem a raised.

Every lecture were very well articulated, elaborately explained with proper usage of tools and most importantly usage of formulae & examples for numerical problem solving. Discussion forum to share and learn from your peers and getting your doubts cleared by the staff, who promptly reply to every query posted. And the icing on the cake was by Mr. Reiner Hutwelker, who summarized the six sigma stages elaborately in week 8 lectures. Sigma guide is awesome!

This course teaches you the foundation knowledge required to master Lean manufacturing. Passing the 3 courses of Edx with Tum university you can achieve a yellow belt certificate in lean manufacturing that is a great acknowledgement and starting point to develop a career in any manufacturing company. Green belt certificate can also be achieved through this university based in Munich.

The classes are given using recorded videos in English. Subtitles and power point presentations to improve e following of the classes are also made available.

Every chapter is wrapped up with a quiz. If you paid attention to the classes and did the homework with a bit of dedication it will not be difficult to get a good grade on the quizzes.

Ms. Ott explains with great clarity and proficiency. She is also active in forums and email helping out students.

I definitely recommend the course to any engineering professional, project manager or student looking out to round off their experience. Lean and Six Sigma is found everywhere nowadays.

Six Sigma: Analyze, Improve, Control

Reviewed by Raoul.

Location: Melbourne, Australia.

Purpose of study: self-improvement and/or upskilling.

I have quite enjoyed taking this course over the last several weeks, in particular I appreciate the structure of well-explained lectures with clear examples and practice problems to do before the graded questions, so that as long as you follow along there won't be any "gotcha" moments in the graded questions.

I found Holly to be an excellent lecturer, obviously with a ton of knowledge and experience but also with a positive attitude that makes the lectures almost fun.

I enjoyed learning about and using Pareto Charts, you hear so often about the "Pareto Principle" in general that it was fun to actually get to see it and use it in an analytical sense.

I also enjoyed learning about designed experiments and how to calculate the effect of factors on the outcome.

And I also very glad to have learnt how to construct and interpret control charts, something that is relatively simple to do but can be so important for keeping a process on the right track.

I expect I will use many of the things I have learned here in the workplace, both now and in the future. What is interesting to me is that when I casually browse through job listings I now notice often they will contain references to six sigma methodology and some of the things I have been learning about, which gives me confidence that I now have a little something extra (thanks to doing this course) that might help me land that next job.

Thank you to Holly, the guest lecturers, The Technical University of Munich (TUM) and to anyone else involved in creating this course and making it available to be studied online. A great way to study especially right now with the world in the grips of COVID-19. Cheers!

The material is very useful, and the course is easy to understand. Holly Ott is a very good professor, and the videos make the concepts clear. She regularly re-caps the basic principles as she lectures through the material, which really helps with understanding. The many examples and case studies are very helpful in solidifying understanding of the concepts as well. Also, with videos, you can pause and re-start as needed and you can read the script so as not to miss anything important. The handouts include the information, tables, bullets, and charts in the lecture's PowerPoint presentations, and you can add your own notes or just take notes on your own without using the handouts (of course, this requires stopping the video more often - taking more time). I was able to complete the course in close to the length of time advertised (8-9 weeks), but I did spend more than 3 hours per week. The homework is not too terribly hard, especially if you do the practice questions first. You should have a strong math background and ability in order to succeed (fortunately, a couple weeks were spent on reviewing statistics - very beneficial). I bought the course textbook but have not used it much at all because I didn't need it to do well on the homework assignments (my notes were enough). However, it remains to be seen whether I will need to study from the textbook in order to pass a green belt test. Currently, I have completed the Define and Measure and the Analyze, Improve, Control courses and am half-way through the Lean Production course.

My name is Ahmed S. Mansour and I'm currently a production and industrial engineering student just a couple of weeks before graduation. I started the lean six sigma yellow belt certificate so that I'd be more valuable when I'm in the labor market and because it is so compatible with the quality-related courses in our department. it is a great learning experience so far. It was one of the best learning opportunities one could have. Although the lectures were in the form of pre-recorded videos, I felt a lot of support worthy of thanks to pro. Holly Ott especially as she knows how to build a friendly relationship with the learner even through the camera.

The way the course is organized is very good, the assessment process combines two main characteristics: the first is being simple and the other one is it makes sure the learner has gained the intended knowledge throughout the case studies, simple projects, and homework.

From this specific course, I've learned how to use methods like fish and bone diagram, poreto analysis, and statistical correlations and regression analyses in order to find the root causes of a problem. and how to use inferential statistics techniques of confidence intervals and hypothesis testing to make conclusions about sets of data. And in the analysis phase, I learned how to plan designed experiments and calculate the main and interaction effects. Although I learned how to use different control charts in order to monitor process data.

My name is Rohit P Jeothi. I currently work for MRF Tyres as a Production Engineer in one of their manufacturing plants in Hyderabad,India. My work is closely aligned to operations-Tyre uniformity and relevant process optimization.

I am familiar with control charts as they help in monitoring the KPI on a regular basis. I felt as though I needed to learn more about data driven improvement cycle so as to get a birds eye view of what exactly it is I am doing.

After going through Lean Six Sigma DMAIC offered by TUM I realized that control chart was just one element of a whole set of processes adopted by industries to help improve their process cycle.

I have experience in tyre manufacturing industry and hence I could relate to each step of DMAIC as the course progressed. Moreover, the coursework also gave 2 case studies regarding the manufacturing of candles and hiking shoes which broadened my perspective.

I hope to implement what I have learnt through coursework and be a successful practitioner of Six Sigma at my place of work. I would like to express my gratitude towards Holly Ott, Martin Grunow, Reiner Hutwelker and the entire team of TUM for developing this coursework thereby providing aspirants like me with a chance to learn this essential tool. I would also like to thank Mr Zubair Anwar for sharing his knowledge at different times over the entire coursework. Thanks and cheers to you all!!

I took this course after graduating from college and working on my startup company for several months. I really enjoyed taking a systems engineering course in college, and wanted to brush up on the material I learned there, go into more detail on some of the subjects we learned, as well as discover new ones entirely. This course did just that! For example, I was already familiar with the 5 why's process, and have even applied once during a subcontracting negotiation about solving a problem a potential client was facing. However, this course explored this concept in greater detail, such as providing rules of thumb for good questions and know when the root problem has been indeed discovered. The next time I will conduct a 5 Why's, I will be able to do so more efficiently and effectively as a result of this course. Another great point of clarification I had throughout taking both the QLPS1x and QLPS2x is seeing how System's Engineering fits into the design phase of a project, not just the problem resolution stage. I have always understoond System's Engineering to be more of a trouble-shooting and problem solving process, and have struggled with seeing the implementation during the R&D phase. This course touched on this and helped me see how this can be done, and I look forward to applying these principals in my startup or future career at an employer.

The production quality of this course is high. The content is well presented, and supplemented with exercises and case studies.

This course on Analyse, Improve, and Control covered pareto analysis, hypothesis testing and confidence intervals, design of experiments (DOE), and ANOVA. It further covered control charts and statistical process control (spc).

The course ended with a discussion on various problem solving methods, such as the eight disciplines (8D) and the five whys.

At the end we also had a quick look at how the DMAIC approach can be adapted in a development oriented context rather than production (DMADV, define-measure-analyze-design-validate).

I was able to utilize most of the learned concepts in my job directly after learning about them in the course. Apart from the directly applicable concepts, others allowed me to advocate future continuous improvement efforts in directions that are directly linked to insights gaines from this cours.

I can absolutely recommend this course to everyone who is even remotely interested in a manufacturing industry -- and not only for engineers, for managers as well. Knowing about the six sigma concepts will improve your experience at work, and it will ultimately help your company to improve through your contributions.