- Provider edX
- Cost Free Online Course (Audit)
- Session Self Paced
- Language English
- Effort 4-6 hours a week
- Duration 6 weeks long
- Learn more about MOOCs
Taken this course? Share your experience with other students. Write review
This course is part of:
Overview
Strategic Account Management will examine a major challenge of sales teams - how to maintain your customer relationships in a competitive marketplace and how to grow their business with you.
In this course you will learn the sales processes, frameworks and skill sets utilized by top sales organizations in managing channel partnerships with retailers and resellers. Further you will learn how to implement a sales strategy to meet customer needs and increase customer satisfaction. You will be challenged to demonstrate your account management skills covering the range from customer service, customer success and to key account management.
This course is all about preparing you as a strategic account manager to build newly formed client relationships into long-term accounts to meet long-term goals of both client and the organization.
Taught by
Help Center
Most commonly asked questions about EdX
Reviews for edX's Strategic Account Management Based on 0 reviews
- 5 star 0%
- 4 star 0%
- 3 star 0%
- 2 star 0%
- 1 star 0%
Did you take this course? Share your experience with other students.
Write a review
Never Stop Learning!
