Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.


Emotional Intelligence and Critical Thinking for Problem Solving

Ubiquity University via FutureLearn


Develop your empathy and problem-solving skills

The global pursuit of quality education is crucial for our ability to correctly evaluate and solve the larger problems we are being faced with.

On this four-week course from Ubiquity University, you’ll build your skills in emotional intelligence and critical thinking to help you solve problems in both a work environment and your personal life.

Explore the importance of emotional intelligence in the workplace

This course will help you to develop your emotional intelligence in the workplace, and throughout the rest of your life. It’s important to have empathy for yourself and for others so you’ll look at how to build empathy and the skills that surround it.

Part of emotional intelligence is an awareness of the emotional space in general. You’ll spend time looking at common mental health issues that can affect the way a person is able to operate effectively in the world, especially in the context of mental health at work.

Use critical thinking techniques for problem-solving

You’ll focus on different aspects of critical thinking, examining ways to think differently about topics. This includes evaluating how cultural points of view can influence how we make choices.

Then, you’ll gain an introduction to the Universal Intellectual Standards, a means of checking the quality of reasoning about a problem. To cap this section off, you’ll investigate a simple problem-solving technique that can be applied in real-world scenarios.

Build your critical evaluation skills

Industry innovation depends on each of us adopting different thinking styles.

This course will help you build the ability to critically evaluate the different options to revolutionise how industries operate and to create the kinds of sustainable infrastructure we need to function as a globalized community.

This course is designed for anyone looking to improve their soft skills to help in career development. It will be especially useful if you’re interested in sustainability and how to use these soft skills to improve yourself and the planet.

To build on what you learn, you may also be interested in these courses, from the same provider:

  • Soft Skills for Navigating Global Challenges
  • Collaboration and Teamwork for Sustainable Innovation
  • Leadership Skills for Building a Global Community


  • Emotional Intelligence Part 1
    • Welcome to the course
    • Emotional Intelligence
    • Mental and Emotional Health
    • Empathy
  • Emotional Intelligence Part 2
    • Welcome to Week 2
    • SDG 3: Good Health and Well-Being
    • Music, Dance, Hope and Inspiration
  • Critical Thinking and Problem Solving Part 1
    • Welcome to Week 3
    • Thinking Skills/Critical Thinking
    • The Cultural Art of Choice
    • Problem Solving
    • On Being Wrong
  • Critical Thinking and Problem Solving Part 2
    • Welcome to Week 4
    • Quality Education
    • SDG 9: Industry, Innovation and Infrastructure

Taught by

Shelly Alcorn


5 rating at FutureLearn based on 5 ratings

Start your review of Emotional Intelligence and Critical Thinking for Problem Solving

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.