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University of Michigan

Emotional Intelligence: Cultivating Immensely Human Interactions

University of Michigan via Coursera

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Overview

Class Central Tips
This course is a multi-media exploration into important intra- and interpersonal skills required for Emotional Intelligence. Professors Sanchez-Burks and Alexander teach a model that brings together all of the areas that are necessary to improve and take skills in the interpersonal space to the next level. People call these ‘soft skills’ when in fact they are the hardest part of great leadership and the biggest contributor to team success. Through theory, assessments, animated vignettes, and video clips, participants will be able to see themselves and others, as well as analyze their own and others’ behaviors. This is a skill-building course based on published research in multiple fields.

Syllabus

  • Self-Awareness
    • Welcome to Week 1: “Self-Awareness”. In the first lesson, you will explore the possibility of being simultaneously more emotionally attuned and professional at work, regardless of what stage of career you’re in. You will address the essential question: Do emotions have a place at work? In the second lesson, you will focus on the self, answering the essential question: How can knowing more about ourselves help us and help our connections with others?
  • Self-Management
    • Welcome to Week 2: “Self-Management”. In the third lesson, you will learn how to harness your emotions instead of suppressing them in order to make more accurate forecasts and better decisions. You will explore the essential question: How can emotions help us become wise? In the fourth lesson, you will begin to self-manage yourself to be able to project the 'you' you want to project to the other, whether that’s a group, a team, or another person. You will address the essential question: How can we manage social-emotions to increase resiliency?
  • Social Awareness
    • Welcome to Week 3: “Social-Awareness”. In lessons five and six, you will focus on how to make sense of others. You will not only learn why it is very difficult to be empathetic and take others’ perspectives, but also understand how to overcome these challenges. The essential questions you will explore are: What is lost when you rely on the spoken word? What is lost when you can read the emotions of a person but not the collective?
  • Social Acceleration
    • Welcome to Week 4: “Social Acceleration”. In the seventh lesson, you will explore what it takes to work in a team or be a leader, answering the essential question: As with seeing a forest versus a tree, what is gained when you shift your focus from a person to people? In the eighth lesson, you will learn what can be gained from transformational mentors and coaches, as well as how having a big impact on others can lead you to build your own legacy. You will address the essential question: What do transformative mentors and lasting legacies have in common?

Taught by

Jeffrey Sanchez-Burks and Cheri Alexander

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Reviews

4.2 rating, based on 9 Class Central reviews

4.7 rating at Coursera based on 293 ratings

Start your review of Emotional Intelligence: Cultivating Immensely Human Interactions

  • Anonymous
    This free course has helped me improve my emotional intelligence skills. For a free course I would have to say a lot of hard work was put into this. My favourite part of the course was building trust video. This course has also helped me improve my leadership skills and it has also helped me analyse other peoples behaviour.
  • Sarah
    I learnt a lot of thing in this course because they cahallege you to see your skills and what you are capable of.
  • Anonymous
    I really like it because it is nice and its also easy. I also really appreciated it because its something new to me and I learnt new things too. The time I spent on this course I was really relaxed and its very easy I just needed to think more about the questions and the course.
  • Anonymous
    this course is amazing. it has given me lots of confidence with emotional intelligence. this is also easy to understand and is is simple to complete for young kids like us. continue the good work and keep it up

  • Elena Rotaru
    This course has been very useful in not only promoting leadership but also different factors that go in to it like being able to understand and communicate with their team and how it is vital that you also give other chance and space to get involved as with more minds working towards something there is bound to be a better result and this shows that all members of a team are important in any scenario whether it is at work or in a sports team for example
  • Anonymous
    This course has been very useful in not only promoting leadership but also different factors
    including like being able to communicate and understand others around you.it also helps
    you understand others around you and how you listen to them and how to give them space
    to learn.
  • Anonymous
    this course was very interesting and educational . i liked all the parts of this course and
    i would recommend this to others . in future i think this course needs to be a bit shorter and must have easy login details as it was hard to login .
  • Anonymous
    This course was very useful as it was very inspirational whilst being formal and pricese. It has also improved my leadership skills and explained lots of new information that I did not know before.
  • Anonymous
    The course was quite informative and helped me understand more than before. I recommend making it shorter and add activities to interest others to complete the course.
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