Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

Coursera Project Network

How to improve customer satisfaction on Facebook

Coursera Project Network via Coursera

Overview

Prepare for a new career with $100 off Coursera Plus
Gear up for jobs in high-demand fields: data analytics, digital marketing, and more.
In this guided project, you will learn how to improve customer satisfaction, increase customer's purchase experience with respect to post purchase strategy, understand the three purchase stages, and increase customer survey response rates on Facebook.

By the end of this project, you will have learned how to ensure customer satisfaction on Facebook.

Syllabus

  • Project Overview
    • In this 1-hour long project-based course, you will learn how to improve customer satisfaction, increase customer's purchase experience with respect to post purchase strategy, understand the three purchase stages, and increase customer survey response rates on Facebook.

Taught by

Mo Rebaie

Reviews

Start your review of How to improve customer satisfaction on Facebook

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Someone learning on their laptop while sitting on the floor.