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Northeastern University

Intro to Managing Ethics in the Workplace & Marketplace

Northeastern University via Coursera

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Overview

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Are you seeking practical guidance for improved decision making in business situations involving critical ethical issues? Are you looking to participate in creative and constructive thinking and learning around these topics? This course is designed to help you. Flawed ethical reasoning has interfered with patient care, undermined shareholder value, eroded public trust, distanced employees and destroyed careers. Using a combination of didactic instruction and a series of case studies, readings, and field study experiences, the course will actively engage you in a timely, relevant, and challenging fashion.

Syllabus

  • Module 1 — The Foundation of Ethics
    • This module is focused on the foundations of ethics and their application to decision-making in healthcare management.
  • Module 2 — The Triad of Vision, Mission, and Strategy
    • In this module, we’ll consider the critical management triad of vision, mission, and strategy in healthcare and discuss how to reconcile the ethical and non-ethical objectives and goals of the triad.
  • Module 3 — Conflicting Interests
    • This module reviews the problem of conflicting interests in healthcare as an ethical matter and offers tools to assess their extent and manage their impact.
  • Module 4 — Ethics and Patient Safety
    • In this module, you will learn about the tensions between patient safety and the prioritization of other interests related to the hospital’s mission. The main themes include calculating risk, addressing error, and defining what “good medicine” looks like.

Taught by

Teodoro (Teo) Forcht Dagi

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