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Coursera Project Network

Intro to Scheduling with When I Work

Coursera Project Network via Coursera

This course may be unavailable.


This course will provide step-by-step guidance on how to create a detailed schedule for a small business. The scheduling tool When I Work is a free and user-friendly application which allows users to easily customize, create, and share work schedules. When I Work has a large number of free features, making it a budget friendly option for any company looking for a user-friendly, versatile, and effective scheduling program.

We'll learn how to create an account with When I Work and discuss how to set up the program to meet our business needs. We will also learn how to properly create and utilize job positions and shift templates. We'll cover how to add employees and customize their profiles and availability. You will then have the opportunity to assemble and publish a schedule, ensuring proper coverage for business needs. This course will walk you through When I Work's scheduling process from account creation to the publication of the schedule.

Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

Taught by

Abby Saey


5.0 rating, based on 1 Class Central review

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  • Benjamin Koch completed this course, spending 2 hours a week on it.

    It was very easy yet VERY easy and I understood everything and every bit of it. It was amazing. I'm more knowledgeable now than I ever imagined.

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