Lead with Confidence: Core Skills for First-Time Managers

Build your confidence as a new leader with essential management strategies

Step into your leadership role with clarity and confidence on this two-week course, where you’ll gain a practical toolkit of foundational management skills – from emotional intelligence and communication to performance management and team motivation.

Understand the core skills of great managers

You’ll start by developing self-awareness, emotional intelligence, and key communication skills to foster strong relationships and trust with your team.

You’ll discover how to set expectations, build rapport, and lead with empathy and authenticity.

Master delegation and team motivation

Using the GROW model and other leadership frameworks, you’ll then learn how to delegate tasks effectively. With these practical strategies, you’ll lead by empowerment, offer meaningful feedback, and create a motivated and accountable team culture.

Plus, you’ll explore how to coach for success and use recognition as a powerful leadership tool.

Develop a performance-driven and positive work environment

Finally, you’ll discover practical tools to manage conflict, promote psychological safety, and build high-performing teams.

You’ll walk through case studies and harness scenario-based learning to learn how to handle workplace challenges to maintain a productive, positive team dynamic.

This course is ideal for new managers, team leads, and supervisors transitioning into leadership roles. It’s also suitable for professionals seeking to develop management and team leadership skills to boost their career progression.