Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

LinkedIn Learning

有礼有智沟通法

via LinkedIn Learning

Overview

Coursera Plus Monthly Sale: All Certificates & Courses 40% Off!
了解如何培养礼敬的思维方式,以及在遇到职场困境时如何机智沟通。

Syllabus

课程介绍
  • 欢迎
1. 有理有智沟通法
  • 什么是有礼有智
  • 有礼有智基础知识
  • 好处与弊端
2. 有礼有智模型
  • 有礼有智模型简介
  • 编码和构思
  • 解码和传译
  • 礼貌
  • 时机
  • 信息
3. 职场中的有礼有智
  • 简介
  • 电子邮件场景
  • 面对面场景
  • 短信场景
  • 电话场景
4. 运用所学知识
  • 运用简介
  • 不该出现的电子邮件
  • 机智地拒绝
  • 传达坏消息
  • 艰难时期的低调炫耀
总结
  • 下一步

Taught by

Tatiana Kolovou

Reviews

4.7 rating at LinkedIn Learning based on 29 ratings

Start your review of 有礼有智沟通法

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Someone learning on their laptop while sitting on the floor.