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LinkedIn Learning

CompTIA A+ (220-1002) Cert Prep 1: Getting Started

via LinkedIn Learning


Prepare for the CompTIA A+ Core 2 (220-1002) exam. Get professional communication tips for IT pros and learn about fundamental operating system types, microprocessing, and RAM.

The CompTIA A+ (220-1002): Cert Prep series is a comprehensive eight-part series designed to help IT professionals prepare for the CompTIA A+ Core 2 (220-1002) exam, which focuses on operating systems, security, software troubleshooting, and operational procedures. If you're looking to pass the exam for the first time or refresh your skills, this is the series for you. In this course—the first installment in the series—CompTIA expert Mike Meyers covers fundamental operating system types, as well as microprocessing and RAM. Plus, he goes over the communication skills that IT pros need to have to help their users, as well as a specific process that can help you troubleshoot any problem on a system.This Total Seminars course covers the exam certification topics. For information on additional study resources—including practice tests, lab simulations, books, and discounted exam vouchers—visit LinkedIn Learning members receive special pricing.This course was created by Total Seminars. We are pleased to offer this training in our library.We are a CompTIA Partner. As such, we are able to offer CompTIA exam vouchers at a 10% discount. For more information on how to obtain this discount, please download these PDF instructions.


  • Introduction to safety and professionalism
1. Safety and Professionalism
  • Professional communication, part 1
  • Professional communication, part 2
  • Electromagnetic pulse
  • Physical safety
  • Troubleshooting theory
2. The Visible Computer
  • What is a computer?
  • What is an operating system?
  • Users and super users
  • Why Windows?
  • Windows editions and versions
  • Touring macOS
  • Touring Linux (Ubuntu)
3. Microprocessing
  • 32-bit vs. 64-bit processing
4. RAM
  • Virtual memory

Taught by

Mike Meyers

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