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LinkedIn Learning

Developing Your Emotional Intelligence

via LinkedIn Learning

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Overview

Learn how to enhance your personal performance and build effective relationships at work by developing emotional intelligence.

Syllabus

Introduction
  • What are the benefits of emotional intelligence?
1. Understanding Emotional Intelligence
  • What is emotional intelligence (EQ)?
  • The emotions in EQ
  • Managing emotional reactions
2. Being Self-Aware
  • Understanding your personal EQ
  • Managing your mindset
  • Finding your flow
3. Managing Yourself
  • Thoughts and emotional intelligence
  • Dealing with stressful situations
  • Shift perspective to shape behavior
4. Social Awareness
  • Developing social awareness
  • Connecting with empathy
  • Communication and social awareness
5. Managing Relationships
  • Play to your personal strengths
  • Collect feedback to build connection
  • Communicate intention and impact

Taught by

Gemma Leigh Roberts

Reviews

5.0 rating, based on 1 Class Central review

4.7 rating at LinkedIn Learning based on 13310 ratings

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  • Profile image for Suprriyyaa Senthilkumar
    Suprriyyaa Senthilkumar
    must take session for every one
    Highly useful for all individuals
    how do we analyze the situation, handling them is well organised in the course

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