Developing Your Emotional Intelligence
Overview
Learn how to enhance your personal performance and build effective relationships at work by developing emotional intelligence.
Emotional intelligence can help you build effective relationships at work. Executive coach and organizational psychologist Gemma Roberts explains what emotional intelligence is and why it's important. She helps you become more self-aware so that you can identify triggers that may hijack your performance. She also helps you align your intentions and your impact so that you can build strong and collaborative relationships.
Emotional intelligence can help you build effective relationships at work. Executive coach and organizational psychologist Gemma Roberts explains what emotional intelligence is and why it's important. She helps you become more self-aware so that you can identify triggers that may hijack your performance. She also helps you align your intentions and your impact so that you can build strong and collaborative relationships.
Syllabus
Introduction
- Benefits of building emotional intelligence
- What is emotional intelligence?
- The role of emotions and EQ
- Thinking at the speed of light
- Understanding personal EQ
- Triggers and hijacks
- Finding flow
- Disrupting thinking
- Reclaim reaction time
- Shifting perspective
- Using senses to make sense
- How to empathize
- Listening and communicating
- Playing to strengths
- Collect feedback
- Align intention and impact
Taught by
Gemma Leigh Roberts
Never Stop Learning!
