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LinkedIn Learning

How to Be Caring While Holding Teams Accountable

via LinkedIn Learning

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Overview

Learn how to hold your team accountable for great performance while authentically expressing care and respect for the employees’ dignity.

Syllabus

Introduction
  • The importance of accountability and care
1. Dignity and Accountability
  • Making dignity the basis of accountability
  • How to deepen relationships with dignity
  • Clarity of expectations shows dignity
2. Standards of Care
  • Employ small gestures to demonstrate care
  • Show care through greater fairness
  • Connect peoples' dreams to strategic priorities
3. Feedback as an Act of Care
  • Creating an ongoing feedback routine
  • Why tough conversations show you care
  • Addressing performance shortfalls
4. Accountability, Failure, and Grace
  • Show grace when things go wrong
  • Help others learn from failure
Conclusion
  • Blending compassion and grace with high standards

Taught by

Ron Carucci

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