Learn the secrets to consistently get great customer service.
Overview
Syllabus
Introduction
- Get great customer service
- What to know before watching this course
- Create connections with people
- Learn from expert service providers
- Choose the best service channel
- Be the best customer
- Request extra service with tact
- Show some customer service love
- Avoid bad attitude roadblocks
- Be part of the solution
- Determine how and when to complain
- Next steps
Taught by
Jeff Toister