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LinkedIn Learning

How to Run Great Sales Call Reviews

via LinkedIn Learning

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Overview

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Transform how you approach sales call reviews to become a more effective and successful sales leader.

Syllabus

Introduction
  • How to run great sales call reviews
1. Call Review Foundations
  • The value and impact of sales call reviews
  • Setting standards for sales call reviews
  • Preparing for the sales call review process
  • Creating a positive environment
2. Conducting the Call Review
  • Selecting sales call for review
  • Structuring the sales call review session
  • Listening for improvement areas
  • Identifying key learning points
3. Delivering Feedback and Coaching
  • Providing constructive feedback
  • Coaching for improved performance
  • Handling resistance and sensitivities
  • Action planning and follow-up
4. Advancing Your Review Skills
  • Using conversational intelligence
  • Understanding seller psychology
  • Role play and scenario training
  • Measuring improvement and impact
5. Ensuring Continuous Improvement
  • Encouraging self-review
  • Leveraging peer feedback
  • Coaching for daily practice
  • Resources for leaders

Taught by

CRFT Productions and Mark Garrett Hayes

Reviews

5 rating at LinkedIn Learning based on 2 ratings

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