Introducing Robotic Process Automation

Robotic process automation (RPA) is growing rapidly. Take a deep dive into RPA, discover what it is, what it's not, and what to keep in mind when adopting it in your organization.

Robotic process automation—software-based robotics that emulate work that people do—is poised to change the way we work. Using this exciting technology, organizations can digitize and transform an array of business processes and functions. In this course, instructor Ian Barkin takes a deep dive into RPA, explaining what it is, what it's not, and what to keep in mind when adopting it in your organization. Here, Ian shares information that can help a variety of stakeholders—from executives to IT professionals—grasp the key benefits of RPA, as well as best practices that can help their organization succeed at both the process and enterprise levels. Plus, he lends a real-world context to the concepts covered in this course by providing examples from global companies that are implementing RPA.

Introduction

• Welcome to the future of work
• A viewer's guide to watching this course

1. The Automation Opportunity

• Digital transformation
• Corporate archeology
• The fourth generation of work
• The impact of RPA today

2. What Is RPA?

• What is robotic process automation (RPA)?
• A simplified definition of RPA
• What is robotic desktop automation?
• The automation spectrum
• The RPA vendor landscape
• Differences between RPA and other tools

3. The Benefits of RPA

• The importance of ROI
• The seven benefit types
• The triple win model
• Don’t forget the cost of ownership

4. Best Practices at the Process Level

• Identifying opportunities for automation
• Efficiency drivers for automation
• Prime opportunity areas for automation
• Process reengineering
• Key stakeholders in your RPA journey

5. Best Practices at the Enterprise Level

• Start small but don't think small
• RPA is not about the robot
• Don’t forget the fundamentals
• Leveraging a center of excellence

Conclusion

• Tips for success from the front lines
• Key takeaways