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LinkedIn Learning

Leadership Stories: 5-Minute Lessons in Leading People

via LinkedIn Learning

Overview

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Get leadership lessons that illuminate challenges and solutions from top CEOs and companies around the world.

Syllabus

Introduction
  • Introduction
1. Leadership Stories (Jan-Mar 2018)
  • Crisis communication
  • Talking too much (or too little)
  • Learn jaw-dropping candor
  • Great results vs. happy people
  • How to be a top performer
  • How to receive tough feedback yourself
  • Good vs. better vs. best performance
  • Think outside the box
  • Find solutions outside your industry
  • Identify compensating behaviors
  • Promote simplicity
  • Give inventors needed room to invent
  • Use moonlighting to increase engagement
2. Leadership Stories (Apr-Jun 2018)
  • Use the "Discovery Journey" method
  • How to use a metaphor
  • Challenge assumptions
  • Understand, agree, care, or don't bother
  • Concrete vs. Abstract
  • No excuses
  • Ask "Did I win or lose today?"
  • Foster friendly competition
  • Prepare for change
  • Make it impossible not to change
  • Turn barriers into change agents
  • Trust your judgment
  • Permission to spend in hard times
3. Leadership Stories (Jul-Sep 2018)
  • Customer versus employee focus
  • Find passion for the customer
  • How to remove passion drains
  • How to finish the race
  • How to inspire and motivate employees
  • Build perseverance
  • Stop people pleasing
  • Overcome past failures
  • Overcome fear
  • Find common values
  • Use competition for collaboration
  • Never work with strangers again
  • Build company values through story
4. Leadership Stories (Oct-Dec 2018)
  • Communicating values through creativity
  • Written rules versus unwritten norms
  • Avoid assuming
  • The cost of not understanding culture
  • Enforcing policies through stories
  • Modeling behaviors
  • Considering unintended consequences
  • Value diversity and inclusion
  • Find skeptics turned supporters
  • Setting expectations
  • Recognizing good stories
  • Provide stellar customer service

Taught by

Paul A. Smith

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