Learn what you need to know to be an effective team member on a Lean Six Sigma project team. Explore key tools and techniques in the Define and Measure phases of the DMAIC.
Overview
Syllabus
Introduction
- DMAIC tools: Define and measure
- Lean
- Six Sigma
- Lean Six Sigma
- Lean Six Sigma: Define phase overview
- Project charter
- SIPOC
- VOC and CTQ
- Cost of poor quality
- Lean Six Sigma: Measure phase overview
- Process mapping
- Value stream mapping
- Lean and process metrics
- Measure phase: Data collection planning
- Measurement system analysis (MSA)
- Descriptive statistics
- Pareto charts
- Variation: Dotplot, histogram, boxplot
- Process capability, DPMO, and Sigma level
- Moving to Analyze, Improve, and Control
Taught by
Richard Chua
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