Management Tips

Introduction

• Introduction to the weekly series

1. Communication and Influence

• Creating a lasting first impression
• Reading body language
• Becoming a better listener
• Communicating with candor
• Storytelling at work
• Using persuasion at work
• 5 Phrases to Avoid
• The keys to great conversation
• Selling your ideas
• Leading with ideas over numbers
• Developing executive presence
• Speaking to be heard
• Using positive power and politics
• Structuring an effective presentation
• How to deliver an effective presentation
• Dealing with inappropriate comments
• How to improve communication immediately
• How to show respect
• Avoiding the seven toxic words

2. Creativity, Innovation, and Change

• Becoming a change agent
• Finding targets for innovation
• Assessing your organization's change readiness
• Embracing failure
• Developing your creativity
• Breaking through with brainstorming
• Embracing the devil's advocate
• Managing creative talent
• Fighting bureaucracy
• Not all best practices are best
• Diversity’s real power
• Initiating change conversations
• Creating needed debate
• Knowing when to engage positive conflict
• Myth of creative genius
• Changing routines to build new thought
• Making risk feel like learning
• The difference between creativity and innovation
• People don't hate change
• Advocating for the unpopular
• The upside of limited resources
• Understanding change capacity
• Picking a successful fight at work
• Start, stop, change

3. Decision Making

• Making better decisions at work
• Creating solutions, not policies
• The danger of short-term thinking
• Navigating common ethical dilemmas
• Making tough decisions
• Understanding averages and exceptions
• A simple approach to personal ethics
• Overcoming unconscious bias
• Reinforcing ethics
• When it’s time to be autocratic

4. Difficult Skills

• Managing your manager
• Working with people you don't like
• Surviving a bad boss
• Working with difficult bosses
• Dealing with a public insult from your boss
• The three strikes rule
• Leading someone with a low EQ (emotional quotient)
• Disagreeing successfully with the boss
• Telling someone how they are viewed by others

5. Finding and Developing Talent

• Cultivating future leaders
• Hiring to fill gaps in your team
• Retaining top performers
• Engaging your high potentials
• Building a destination workplace
• Giving a realistic job preview
• Rethinking the job description
• Thinking about hiring in a new way
• Creative onboarding
• Hiring a few originals
• Avoiding the Peter Principle
• When you hire the wrong person
• How to spot leadership potential

6. Management Tactics

• Being a leader, not a micromanager
• Restarting a stalled project
• Building consensus
• Predicting challenges
• Dealing with a new boss off to a bad start
• Making yourself approachable
• Leading with questions
• Using the trial balloon
• The personal thank you
• Surviving as an introvert
• Effective ways to grab input
• Psychology tips for managers
• Dewett’s Rules

7. Managing a Team

• Getting your team unstuck
• Coaching your team
• Motivating team members
• Keeping a virtual team connected
• Motivating by getting your hands dirty
• Planning your team-building retreat
• Facilitating your team-building retreat
• Discovering the problem with teams
• Understanding personality types at work
• Signs of team dysfunction
• When to use team decision-making
• Know your team's reputation
• When there is a bully on your team
• Clarifying norms
• Stimulating group learning

8. Managing Performance

• Managing millennials
• Managing a multigenerational workforce
• Managing poor performance
• Delivering employee feedback
• Making work fun
• Building trust
• Empowering through BHAGs
• Building transparency into your work culture
• Getting serious about autonomy
• Managing technical talent
• Building a better meeting
• Questioning competency models
• Rethinking productivity
• How to make meetings more effective
• Schedule time in the trenches
• Progress not perfection
• When to walk away from a project
• Signs of a toxic workplace
• Classic opportunities for fun

9. Managing Your Career

• Networking within your organization
• Understanding organizational politics
• Earning your next promotion
• Planning for your next raise
• Developing work and life balance
• Leading as an introvert
• So you want to be a leader?
• Using phone etiquette
• The successful contrarian
• How to quit your job successfully
• Developing a personal board of directors
• Providing purpose
• Why liking is overrated
• The challenge of middle management
• From a technical role to a management role
• The leadership oath
• How to produce value for your network
• The three kinds of resumes
• All behaviors have consequences

10. Personal Growth and Development

• Avoiding burnout at work
• Learning how to say no
• Offering a needed apology
• Fixing mistakes
• Finding purpose in your work
• Avoiding blame
• Surviving the loneliness of leadership
• Knowing the difference between quitting and refocusing
• Making and recovering from mistakes
• Three dangerous leadership assumptions
• Are leaders born or bred?
• Maximizing personal potential
• Pushing your limits
• Understanding strengths and weaknesses
• Earning respect
• Embracing personal evolution
• The art of delayed gratification
• Inspiration is a choice
• Managing emotions at work
• Building self-awareness as a manager
• Why it's smart to share your uncertainties
• Let them teach you
• How to solicit feedback from the team
• Using a work diary
• Tips for dealing with pressure at work
• How to admit you’re wrong