Microsoft 365 Administrator Expert (MS-102) Cert Prep by Microsoft Press

Introduction

• Exam MS-102 Microsoft 365 Administrator: Introduction

1. Deploy and Manage a Microsoft 365 Tenant

• Module introduction

2. Implement and Manage a Microsoft 365 Tenant

• Learning objectives
• Create a tenant
• Implement and manage domains
• Configure organizational settings, including security, privacy, and profile
• Identify and respond to service health issues and configure notifications in service health
• Monitor adoption and usage

3. Manage Users and Groups

• Learning objectives
• Create and manage users
• Create and manage guest users
• Create and manage contacts
• Create and manage groups, including Microsoft 365 groups
• Manage and monitor Microsoft 365 license allocations
• Perform bulk user management, including PowerShell

4. Manage Roles in Microsoft 365

• Learning objectives
• Manage roles in Microsoft 365 and Microsoft Entra
• Manage role groups for Microsoft Defender, Microsoft Purview, and Microsoft 365 workloads
• Manage delegation using administrative units
• Implement privileged identity management for Microsoft Entra roles

5. Implement and Manage Microsoft Entra Identity and Access

• Module introduction

6. Manage Compliance Using Microsoft Purview

• Learning objectives
• Prepare for identity synchronization using IdFix
• Implement and manage directory synchronization using Microsoft Entra Cloud Sync
• Implement and manage directory synchronization using Microsoft Entra Connect
• Monitor synchronization using Microsoft Entra Connect Health
• Troubleshoot synchronization, including Microsoft Entra Connect and Microsoft Entra Cloud Sync

7. Implement and Manage Authentication

• Learning objectives
• Implement and manage authentication methods, including Windows Hello for Business, passwordless, tokens, and the Microsoft Authenticator app
• Implement and manage self-service password reset (SSPR)
• Implement and manage Microsoft Entra Password Protection
• Implement and manage multifactor authentication (MFA)
• Investigate and resolve authentication issues

8. Implement and Manage Secure Access

• Learning objectives
• Plan for identity protection
• Implement and manage Microsoft Entra ID Protection
• Plan Conditional Access policies
• Implement and manage Conditional Access policies

9. Manage Security and Threats Using Microsoft 365 Defender

• Module introduction

10. Manage Security Reports and Alerts Using the Microsoft 365 Defender Portal

• Learning objectives
• Review and take actions to improve the Microsoft Secure Score in the Microsoft 365 Defender portal
• Review and respond to security incidents and alerts in Microsoft 365 Defender
• Review and respond to issues identified in security and compliance reports in Microsoft 365 Defender
• Review and respond to threats identified in threat analytics

11. Implement and Manage Email and Collaboration Protection Using Microsoft Defender

• Learning objectives
• Implement policies and rules in Defender for Office 365
• Review and respond to threats identified in Defender for Office 365, including threats and investigations
• Create and run campaigns, such as attack simulation
• Unblock users

12. Implement and Manage Endpoint Protection Using Microsoft Defender for Endpoint

• Learning objectives
• Onboard devices to Defender for Endpoint
• Configure Defender for Endpoint settings
• Review and respond to endpoint vulnerabilities
• Review and respond to risks identified in the Microsoft Defender Vulnerability Management dashboard

13. Manage Compliance Using Microsoft Purview

• Module introduction

14. Implement Microsoft Purview Information Protection and Data Lifecycle Management

• Learning objectives
• Implement and manage sensitive info types using keywords, keyword lists, or regular expressions
• Implement retention labels, retention label policies, and retention policies
• Implement sensitivity labels and sensitivity label policies

15. Implement Microsoft Purview Data Loss Prevention (DLP)

• Learning objectives
• Implement DLP for workloads
• Implement endpoint DLP
• Review and respond to DLP alerts, events, and reports