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LinkedIn Learning

Operational Excellence Work-Out and Kaizen Facilitator

via LinkedIn Learning

Overview

Learn how to plan, lead, and facilitate Lean Six Sigma Work-Outs, Kaizen, or rapid improvement events to achieve operational excellence.

If you are assigned to lead a Lean Six Sigma Work-Out or Kaizen event in your organization, where do you start? This course provides training on how to prepare, plan, and conduct these intensive working sessions. Dr. Richard Chua—an author, professor, and certified Lean Six Sigma Master Black Belt trainer—explains what a Work-Out or Kaizen event is and how to prepare and plan, including developing the purpose, scope, and detailed agenda; selecting Lean Six Sigma tools; and deciding who to invite. He also shows how to conduct different types of events and follow-up. Sample detailed agendas are provided.

Note: This course does not cover general meeting facilitation. It is specific to planning Work-Outs and Kaizen events. Any prerequisite training in the Operational Excellence and Six Sigma learning paths should be completed beforehand.

Syllabus

Introduction
  • Why be a Work-Out or Kaizen facilitator?
1. Lean Six Sigma Work-Out or Kaizen Overview
  • Lean Six Sigma Work-Out and Kaizen events
  • When is Work-Out or Kaizen appropriate?
2. Planning a Lean Six Sigma Work-Out or Kaizen Event
  • Key questions in planning
  • Purpose and scope of a Work-Out or Kaizen event
  • Deliverables of a Work-Out or Kaizen event
  • Who to invite to a Work-Out or Kaizen event
  • Where and when for a Work-Out or Kaizen event
  • Agenda of a Work-Out or Kaizen event
3. Examples of Lean Six Sigma Work-Outs and Kaizen Events
  • Value stream mapping, part 1
  • Value stream mapping, part 2
  • Kaizen for streamlining and waste reduction
  • Voice of the customer (VOC) Work-Out
  • 5S Kaizen
  • FMEA Work-Out
  • Root-cause analysis Work-Out
  • Solutions Work-Out
  • Process metrics and control Work-Out
Conclusion
  • Five pitfalls of Work-Out facilitation

Taught by

Richard Chua

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