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Organization Communication

via LinkedIn Learning

Overview

Learn the dynamics of successful organizational communication, so you can communicate and lead more effectively.

Organizations are complex; so are the communications within them. In this course, communication instructor and coach Brenda Bailey-Hughes helps you evaluate your organization's communication strategy, focusing on seven key questions to ask yourself before every major project and change initiative. Along the way, Brenda shows how these key questions apply to four real-world scenarios at organizations of different sizes, locations, and functions. By the end of the course, you'll have the skills you need to improve the internal and external communication strategies at your company.

Syllabus

Introduction
  • Communicate effectively in your organization
1. Communication Planning
  • Communication is vital
  • Communication model
  • Communication assessment
  • Communication purpose
2. Communication Stakeholders
  • Communication receivers
  • Practice and apply: Receivers
  • Communication senders
  • Practice and apply: Senders
  • Communication barriers and mental filters
  • Practice and apply: Mental filters
3. Communication Message
  • Communication message: Focus
  • Communication message: Frame
  • Practice and apply: Message
  • Communication feedback
  • Practice and apply: Feedback
4. Communication Channels
  • Select a communication channel
  • Communicate in meetings
  • Practice and apply: Channels
5. Communication Context
  • Communication context
  • Ethical communication
  • Crisis communication
  • Practice and apply: Context
Conclusion
  • Next steps

Taught by

Brenda Bailey-Hughes

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