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LinkedIn Learning

Outlook 2010: Tips, Tricks, and Shortcuts

via LinkedIn Learning


Shares tips and tricks to maximize efficiency and productivity in Outlook 2010.

In Outlook 2010 Power Shortcuts, author David Diskin shares an assortment of time-saving tips and tricks to maximize efficiency and productivity in Outlook 2010. The course covers tips for organizing and sending email, working with tasks, scheduling appointments, and maintaining contact lists. Also included are tutorials on email etiquette, Outlook customization, and much more. A quick reference guide to shortcut keys accompanies the course.


  • Welcome
1. Top 10 Tips
  • Finding a contact in seconds
  • Viewing Outlook in multiple windows
  • Sending a text (SMS) message from Outlook
  • Viewing the schedule for an entire group
  • Setting your default Address Book
  • Color-coding important messages
  • Sending business cards via email
  • Using Quick Parts to avoid retyping
  • Adding hyperlinks to an email
  • Conducting a vote via email
2. Organizing Your Email
  • Working with folders and subfolders
  • David's Rule of Email Organization
  • Staying organized with shortcut keys
  • Three ways to change how your Inbox displays
  • Conversation view
  • Deleting old messages
  • Three automatic rules for incoming messages
  • Creating a rule that replies with a message
  • Four ways to deal with junk email
  • Two ways to find an email
  • Repeating searches with Search Folders
  • Applying Quick Steps
  • Using the Activity Feed
3. Creating, Forwarding, and Replying to Emails
  • Seven shortcut keys for sending emails
  • Three ways to use your Address Book
  • Three ways to send email to lists or groups of people
  • Five ways to use the Bcc field
  • Five ways to use formatting effectively
  • Three ways to spice up the occasional email
  • Four faster ways to attach a file to email
  • Skipping attachments altogether
  • Sharing your Calendar via email
  • Marking an email for follow-up
  • Setting up multiple signatures
  • Two unusual ways to use the Drafts folder
  • Holding an email in your Outbox
  • Inserting a screenshot
4. Staying on Task
  • Five ways to create a task
  • Three ways to view your tasks
  • Three ways to change task due dates
  • Four ways to customize your Tasks folder
  • Setting task reminders (alarms)
5. Calendar and Appointment Tips
  • Four ways to reschedule an appointment
  • Four ways to track appointment details
  • Creating recurring appointments
  • Two ways to clone an appointment
  • Working with time zones
  • Setting the time zone of an appointment
  • Changing the time scale
  • Finding an appointment quickly
  • Using the Calendar with shortcut keys
6. Contacts
  • Adding a photo to a contact
  • Tracking birthdays and anniversaries
  • Getting directions to a contact's address
  • Three ways to customize your Contacts list
  • Adding a field to your Contacts list
  • Filtering your Contacts list
  • Merging your contacts into Microsoft Word
  • Customizing a business card's appearance
  • Quickly view and add a new contact
7. Miscellaneous Tips and Tricks
  • Using Outlook Today
  • Navigating through Outlook with the keyboard
  • Windows 7 Quick Tasks
  • Organizing by category
  • Setting an out-of-office message
  • Working offline
  • Ten email netiquette tips
  • Six tips for supervisors and managers
8. Customization
  • Customizing the Navigation pane
  • Customizing other panes
  • Customizing the Quick Access Toolbar
  • Additional resources

Taught by

David Diskin

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