Outlook 2013: Efficient Email Management

Introduction

• Welcome
• Understanding email management
• What you'll need for this course
• Navigating in Outlook

1. Reviewing Email

• Viewing messages by conversation
• Using the Reading pane
• Marking messages
• Ignoring a conversation
• Using Mailbox Cleanup

2. Putting Views to Work

• Arranging email by date or sender
• Adding a column to a view
• Sorting and filtering in a view
• Saving a view
• Modifying view settings
• Using conditional formatting to highlight important messages

3. Getting Organized with Folders, Search, and Categories

• Creating inbox folders
• Adding a folder to Favorites
• Using Instant Search to find a message
• Using Advanced Find to locate messages
• Using custom search folders
• Customizing and using categories
• Understanding how archiving works for you
• Setting AutoArchive options
• Viewing archive data files

4. Automating Actions with Rules and Quick Steps

• Flagging emails for future action
• Using built-in Quick Steps
• Creating custom Quick Steps
• Creating a rule from a message
• Creating a rule from scratch
• Managing email rules
• Using automatic replies

Conclusion

• Next steps