Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

LinkedIn Learning

Outlook: Tips and Tricks

via LinkedIn Learning


Get tips and time-saving shortcuts to make you an Outlook power user.

Learn tips, tricks, and shortcuts that will make you an Outlook power user. In this course, Gini von Courter shows how to save time, increase productivity, and keep yourself organized with Outlook. Gini begins with her top 10 productivity tips, and then shows how to quickly organize your inbox and manage incoming messages. Gini also shows how to manage appointments, work with contacts, and integrate your tasks with the rest of Outlook. Each video is standalone; you can watch the entire course or focus on just the information you need. Note that the training is recorded in Outlook for Office 365, but anyone using a recent version of Outlook—including 2019, 2016, and 2013—will be able to follow along.


  • Become an Outlook power user
1. Top 10 Tips and Tricks (+ 1)
  • Get an advanced look at features
  • Find a contact in seconds
  • View Outlook in multiple windows
  • Peek into another app
  • Add people to Favorites
  • Flag messages for the To-Do List
  • Create new items with drag and drop
  • Listen to your emails
  • Enter natural language dates
  • Create a group
  • Extend Outlook with add-ins
2. Organize Your Inbox
  • View your inbox your way
  • View by conversation
  • Work with folders and subfolders
  • Delete old messages
  • Archive messages
3. Manage Incoming Messages
  • Speed read your email
  • Use Quick Steps
  • Color-code important messages
  • Automate rules for incoming messages
  • Make use of Favorites
  • Find an email
  • Use search folders
4. Send and Reply to Messages
  • Set your default address book
  • Skip attachments with OneDrive links
  • Make great use of your Drafts folder
  • Add a hyperlink to an email
  • Check and address accessibility issues
  • Flag a message for the recipient
5. Stay On Task
  • Seven ways to create a new task
  • View the tasks list and edit tasks
  • Set task reminders
6. Tips and Tricks for Calendars
  • Display a custom range with the Date Navigator
  • Assign categories
  • Reschedule appointments and meetings
  • Clone an appointment
  • Change the time scale
  • Show three time zones
  • Show time zones in an appointment or meeting
7. Tips for Working with Contacts
  • Add a photo to a contact
  • Map a contact address
  • Share contacts with colleagues
  • Make personal contacts private
  • Create a contact group
  • Connect to contacts on LinkedIn
  • Set up Outlook for mail merge with Word
8. More Tips and Tricks
  • Work offline
  • Customize the folder (navigation) pane
  • Customize the Quick Access Toolbar
  • Reuse frequently used text with Quick Parts
  • Reply automatically with a specific message
  • Next steps

Taught by

Gini von Courter

Related Courses


Start your review of Outlook: Tips and Tricks

Never Stop Learning!

Get personalized course recommendations, track subjects and courses with reminders, and more.

Sign up for free