Learn when and how to conduct interviews with users and project stakeholders to identify project requirements.
Requirements Elicitation for Business Analysts: Interviews
Overview
Syllabus
Introduction
- Discover requirements of stakeholders
- Choosing to use interviewing as a technique
- Using interviews to elicit requirements
- Reviewing the interview process
- Defining the interview's purpose
- Selecting the right person to interview
- Researching the person to interview
- Planning interview questions
- Setting up the interview
- Examining an example interview
- Building rapport in an interview
- Learning to lay out expectations
- Asking probing questions
- Challenge 1: Planning interviews
- Solution 1: Planning interviews
- Challenge 2: Identifying what went wrong
- Solution 2: Identifying what went wrong
- Challenge 3: Choosing probing questions
- Solution 3: Choosing probing questions
- Implementing active listening skills
- Taking notes during an interview
- Ending the interview
- Acknowledging an interviewee's time and input
- Analyzing and reviewing notes before following up
- Keep practicing
Taught by
Angela Wick
