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LinkedIn Learning

Six Sigma Foundations

via LinkedIn Learning


Learn how to use Six Sigma to drive improvements in the performance of your processes, products, and services.


  • Improve performance with Six Sigma
1. Introduction to Six Sigma
  • What is Six Sigma?
  • An overview of DMAIC
  • Key roles of executives and champions
  • Levels of expertise
2. Key Concepts in Six Sigma
  • Critical to quality metrics
  • Variation and the normal curve
  • Defects per million opportunities
  • Sigma levels
3. Selection of Six Sigma Projects
  • Identify potential projects
  • Select the Six Sigma team
4. Define Phase
  • Steps in the Define phase
  • Problem and goal statements
  • Complete the project charter
  • How to use SIPOC diagrams
5. Measure Phase
  • Steps in the Measure phase
  • How to map the current process
  • Plan for data collection
  • Types of data and graphs
  • Measurement system analysis
  • Process capability and sigma level
6. Analyze Phase
  • Steps in the Analyze phase
  • How to use the cause-effect diagram
  • Introduction to hypothesis testing
  • Data collection in the Analyze phase
  • How to analyze graphs and charts
  • How to analyze process maps
7. Improve Phase
  • Steps in the Improve phase
  • Generate, evaluate, and select solutions
  • Reduce the risk of failure through FMEA
  • Mistake proofing
  • Pilot test and implement
8. Control Phase
  • Steps in the Control phase
  • How to use SPC charts
  • The control plan
  • Engage in Six Sigma projects

Taught by

Richard Chua

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