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University of East Anglia

Managing Change in a Healthcare Environment

University of East Anglia via FutureLearn

This course may be unavailable.


Learn how to manage and respond to change

In rapidly changing world, with new healthcare roles emerging and the complexity of care increasing, being able to respond to change is vital.

On this course for healthcare professionals, you will explore the issue of change in healthcare environments, and learn how to improve your response to change. In addition you will examine the reasons behind the demand for change and look at ways of empowering others to manage change positively. You should finish the course with a firm understanding of the importance of preserving and improving the quality of service provision, while adapting to change.

This course has been created for health and social care professionals working on the frontline.


  • Responding to change
    • Introduction
    • Before we start
    • Responding to change
  • Demand management : Where and how are you now?
    • Introduction
    • History of change
    • The reasons for change
    • Empowering to enable change
  • Transformation at the point of care
    • Introduction
    • Drivers for change
    • Change management
    • Reflection

Taught by

Shihana Azhar


4.4 rating at FutureLearn based on 25 ratings

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