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MasterClass

Chris Voss Teaches The Art Of Negotiation

via MasterClass

Overview

Teaches the Art of Negotiation

As an FBI hostage negotiator, Chris Voss persuaded terrorists, bank robbers, and kidnappers to see things his way. Now he’s teaching you his field-tested strategies to help you in everyday negotiations, whether you’re aiming to improve your salary, the service you receive, or your relationships. Get stronger communication skills, game-changing insights into human nature, and more of what you want out of life.

Syllabus

Class Trailer
Class Sample
1. Tactical Empathy
2. Mirroring
3. Labeling
4. Exercise: Mirroring and Labeling
5. Mastering Delivery
6. Case Study: Chase Manhattan Bank Robbery
7. Body Language & Speech Patterns
8. Creating the Illusion of Control
9. Mock Negotiation: Teenager
10. The Accusations Audit
11. The Value of "No"
12. Mock Negotiation: Rival
13. Bending Reality
14. Bargaining
15. Mock Negotiation: Salary
16. Black Swans
17. Mock Negotiation: “60 Seconds or She Dies”
18. The Power of Negotiation

Taught by

Chris Voss

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