Teaches the Art of Negotiation
As an FBI hostage negotiator, Chris Voss persuaded terrorists, bank robbers, and kidnappers to see things his way. Now he’s teaching you his field-tested strategies to help you in everyday negotiations, whether you’re aiming to improve your salary, the service you receive, or your relationships. Get stronger communication skills, game-changing insights into human nature, and more of what you want out of life.
Overview
Syllabus
Class Trailer
Class Sample
1. Tactical Empathy
2. Mirroring
3. Labeling
4. Exercise: Mirroring and Labeling
5. Mastering Delivery
6. Case Study: Chase Manhattan Bank Robbery
7. Body Language & Speech Patterns
8. Creating the Illusion of Control
9. Mock Negotiation: Teenager
10. The Accusations Audit
11. The Value of "No"
12. Mock Negotiation: Rival
13. Bending Reality
14. Bargaining
15. Mock Negotiation: Salary
16. Black Swans
17. Mock Negotiation: â60 Seconds or She Diesâ
18. The Power of Negotiation
Taught by
Chris Voss