Learn the fundamentals of Microsoft Dynamics 365 Commerce

After completing this module, you will be able to:

• Describe built-in reporting capabilities.
• Describe options for exporting data to other Microsoft products.
• Describe options for analyzing data.
• Describe use cases for and integration capabilities with other Microsoft products.
• Describe options for managing documents.

After completing this module, you will be able to:

• Describe retail channels and channel management concepts
• Describe Distributed Order Management (DOM)
• Describe merchandising and clienteling concepts
• Describe how Dynamics 365 Commerce uses Dynamics 365 Customer Insights
• Describe how Dynamics 365 Commerce uses Retail Analytics to provide centralized retail data management

After completing this module, you will be able to:

• Describe how Dynamics 365 Fraud Protection evaluates purchase transaction to reduce fraud losses and increase bank acceptance rates
• Describe how Dynamics 365 Fraud Protection prevents unauthorized account creation, account takeovers, and fraudulent account access
• Describe how Dynamics 365 Fraud Protection prevents loss related to fraudulent returns and discounts, and identifies business risk and anomalies in merchandise discounting and returns