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Microsoft

MS-203 Plan and manage mail flow in Microsoft 365

Microsoft via Microsoft Learn

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Overview

  • Module 1: Manage mail flow

    • By the end of this module, you'll be able to:

    • Manage mail flow in Exchange organizations.
    • Understand mail flow for Exchange Servers.
    • Manage mail flow for Exchange Online.
    • Describe and manage mail flow in hybrid environments.
  • Module 2: Troubleshoot mail flow

    • By the end of this module, you'll be able to:

    • Understand how to troubleshoot SMTP mail flow issues.
    • Describe how to troubleshoot issues with a shared namespace.
    • Describe how to troubleshoot Transport Layer Security encryption issues.
  • Module 3: Troubleshoot transport issues

    • By the end of this module, you'll be able to:

    • Troubleshoot network-based issues.
    • Plan troubleshooting procedures for connector and agent issues.
    • Plan troubleshooting procedures for architectural issues.
    • Describe how to troubleshoot transport issues with coexistence.
  • Module 4: Troubleshoot mail flow using logs

    • By the end of this module, you'll be able to:

    • Create searches for the message tracking log.
    • Describe how to troubleshoot using the protocol logs.
    • Understand how to work with the event logging for Exchange.

Syllabus

  • Module 1: Manage mail flow
    • Introduction
    • Explore mail flow in Microsoft Exchange
    • Manage mail flow in Exchange Server deployments
    • Manage mail flow in Exchange Online deployments
    • Manage mail flow in hybrid Exchange deployments
    • Knowledge check
    • Summary
  • Module 2: Troubleshoot mail flow
    • Introduction
    • Troubleshoot SMTP mail flow
    • Troubleshoot shared namespace environments
    • Troubleshoot Transport Layer Security encryption issues
    • Knowledge check
    • Summary
  • Module 3: Troubleshoot transport issues
    • Introduction
    • Troubleshoot network-based issues
    • Troubleshoot transport connectors and agents
    • Troubleshoot transport in coexistence
    • Knowledge check
    • Summary
  • Module 4: Troubleshoot mail flow using logs
    • Introduction
    • Troubleshoot with message tracking logs and message tracing
    • Troubleshoot with protocol logs
    • Troubleshoot with event logs
    • Knowledge check
    • Summary

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