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- Module 1: Bring people together to create an optimal employee experience that enables your organization to improve productivity, develop empathetic leadership, and transform how employees feel about their work. Viva provides the infrastructure to create the culture of trust, collaboration, well-being, and active listening that you envision.
By the end of this module, you'll be able to:
- Evaluate existing systems and identify requirements
- Identify stakeholders and users
- Recommend employee experience solutions and strategies
- Module 2: This module provides an introductory level overview of the general usage, and setup processes of the various Viva experiences that make up the Microsoft Viva suite. These include Viva Connections, Viva Learning, Viva Goals, Viva Insights, and more.
By the end of this module, you'll be able to:
- Describe the four experience areas of Connection, Growth, Purpose, and Insights supported by Viva.
- Explain what Microsoft Viva apps are.
- Identify resources needed to set up each Viva app.
- Create an adoption plan to use Viva to solve business scenarios for the four employee experience areas of Connection, Insight, Purpose, and Growth.
- Module 3: Learn what is Viva Connections, what users experience with it, when to use Viva Connections, and its technical requirements.
By the end of this module, you'll be able to:
- Describe the main features of Viva Connections
- List technical requirements/prerequisites for Viva Connections implementation
- Explain the differences between desktop and mobile experiences
- Identify 2-3 business use cases for Viva Connections
- Module 4: Learn to build a team of stakeholders to plan for Viva Connections, how to conduct the needs assessment, how to plan for deployment and launch.
By the end of this module, you'll be able to:
- Identify key stakeholders for the deployment of Viva Connections
- Align and prioritize scenarios for Viva Connections
- Plan and design for the Dashboard, the Feed, and Resources by scenarios and audiences
- Consider how your organization will scale adoption
- Module 5: This module covers Viva Learning functions, benefits, setup, key steps for rollout, and necessary roles for a successful learning and development program.
By the end of this module, you'll be able to:
- Assess your organization's existing learning experiences.
- Plan and strategize for Viva Learning.
- Coordinate the implementation of Viva Learning.
- Recommend an adoption strategy for Viva Learning.
- Module 6: Use Viva Learning to create recommended sets of content.
In this module, you'll practice how to:
- Manage permissions and content sources for Viva Learning.
- Manage SharePoint as a content source.
- Build a new featured set of content in Viva Learning.
- Module 7: Microsoft Viva Insights empowers individuals, teams, and organizations to build better work habits, achieve balance, and improve business outcomes with personalized insights and recommended actions. This module includes our recommended best practices to help you get immediate value from Viva Insights.
By the end of this module, you'll be able to:
- Identify core team and business stakeholders
- Assess existing employee productivity and wellbeing solutions
- Define goals and target scenarios
- Coordinate setup and configuration of Viva Insights
- Understand best practices for communication and adoption planning
- Module 8: Viva Topics is an add-on service in Microsoft Viva, an employee experience platform (EXP) for a unified knowledge and content experience across Microsoft 365 and Microsoft Search. Viva Topics can help your people learn in the flow with Microsoft 365 apps without manually mining disparate applications or repositories.
When you finish with this module, you'll be able to:
- Describe how AI interacts with Viva Topics
- Identify the administrator scenarios for Viva Topics
- Optimize your SharePoint environment to take advantage of Viva Topics
- Sign up for a trial of Viva Topics
- Create a Topic center & assign licenses
- Change the name of the Topic center
- Module 9: Learn about the Viva Topics roles you'll need for your organization. Identify opportunities for automation. Make a plan to train your users on how to get the most from Viva Topics.
By the end of this module, you should be able to:
- Describe the different Viva Topics roles.
- Identify scenarios you can automate.
- List the skills your users need to get the most out of Viva Topics.
- Module 10: Learn about your role as an OKR Champion, how to communicate effectively and what resources are available to set you and your team up for success.
By the end of this module, you'll be able to:
- Define the role of an OKR Champion
- Name and describe the four key responsibilities of an OKR Champion.
- Identify three strategies for effective communication.
- Identify the three timeframes for sending out resources and where to find these resources.
- Module 11: Learn the key components of OKRs, their framework, and the benefits they provide to users in various roles.
By the end of this module, you'll be able to:
- Define the key components of an OKR and articulate how they fit together in the OKR framework.
- Identify the five OKR Superpowers and how to leverage them.
- Explain best practices for getting started with OKRs and Viva Goals, including key phases of change management.
