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Microsoft

Build your tech resilience

Microsoft via Microsoft Learn

Overview

  • Module 1: Learn how to distinguish between a growth mindset and a fixed mindset and how to develop a growth mindset.
  • By the end of this module, you'll be able to:

    • Distinguish between a growth mindset and a fixed mindset.
    • Describe why a growth mindset is necessary for learning and working in technology.
    • Apply methods to cultivate a growth mindset rather than a fixed mindset.
    • Describe how to help support a growth mindset in others.
  • Module 2: Learn how to enhance your self-efficacy.
  • By the end of this module, you'll be able to:

    • Determine how self-efficacy influences your learning and growth in technology.
    • Distinguish between self-confidence and self-efficacy.
    • Connect self-efficacy to mindset.
  • Module 3: Learn how to cultivate a culture of belongingness in tech.
  • In this module, you will:

    • Describe the concept of belonging, how to recognize it, and why you need to foster a climate of belonging in tech.
    • Identify historical challenges in tech that narrow the range of backgrounds and lived experiences.
    • Learn how climate influences a sense of belonging, and what impacts climate.
    • Examine microaggressions and micro-affirmations in tech.
    • Explore methods to build inclusive environments and foster a climate of belongingness.
  • Module 4: Learn how to exercise your emotional intelligence.
  • By the end of this module, you'll be able to:

    • Understand emotional intelligence and how it impacts your interactions with others.
    • Identify how emotional intelligence affects your mindset.
    • Use your emotional intelligence to support your peers.
  • Module 5: In this module, you'll learn how to give and receive effective feedback.
  • In this module, you will:

    • Explore the characteristics of effective feedback.
    • Learn about the effectiveness and characteristics of wise feedback.
    • Learn how to provide and receive effective feedback.
  • Module 6: Learn about the importance of cognitive flexibility and about how to grow your cognitive flexibility.
  • In this module, you will:

    • Learn about the importance of cognitive flexibility in tech resilience.
    • Identify ways to use cognitive flexibility to expand your outlook.
    • Explore ways to use feedback to grow your cognitive flexibility.
    • Learn how to apply cognitive flexibility to pivot and persist in challenging situations.
  • Module 7: Learn how to use self-regulation to work strategically.
  • In this module, you will:

    • Explore self-regulation, metacognition, and emotional intelligence.
    • Explore using self-regulated learning to work strategically.
    • Discover goal orientation as a part of self-regulated learning.
    • Learn about supporting self-regulation and self-regulated learning in others.
  • Module 8: Learn how to communicate with others strategically by using the mirror and coach roles.
  • In this module, you will:

    • Explore the importance of the mirror and coach roles in the workplace.
    • Identify how to play the role of mirror or coach to support teamwork in computer science.
    • Learn to use key listening skills to improve your understanding of work processes in technology.
  • Module 9: Learn how to work with others by practicing active listening.
  • After completing this module, you'll be able to:

    • Realize how active listening creates more effective communication.
    • Improve relationships in your technology workplace by using active listening.
    • Set ground rules for respectful and effective communication.
    • Apply active listening strategies in computer science.

Syllabus

  • Module 1: Develop a growth mindset
    • Introduction
    • What are fixed and growth mindsets?
    • Exercise - Reflect on your mindset
    • Differentiate between fixed and growth mindsets
    • Exercise - Practice identifying fixed and growth mindsets
    • Strategies to change your mindset to a growth mindset
    • Exercise - Change your mindset from fixed to growth
    • Reflect on the connection between mindset and outcomes
    • Knowledge check
    • Summary
  • Module 2: Enhance your self-efficacy
    • Introduction
    • Explore the concept of self-efficacy
    • Differentiate between self-efficacy and self-confidence
    • Exercise - Evaluate your self-efficacy
    • Examine the impact of self-efficacy
    • Examine your comfort zone
    • Evaluate the factors that affect self-efficacy
    • Reflect on strategies to improve your self-efficacy in technology
    • Reflect on your self-efficacy
    • Knowledge check
    • Summary
  • Module 3: Cultivate a culture of belongingness in tech
    • Introduction
    • Examine belonging and how to recognize it
    • Exercise - Belongingness
    • Explore why belonging matters in tech
    • Identify challenges in tech environments
    • Exercise - Challenges
    • What are microaggressions and microaffirmations?
    • Exercise - Examine and reflect on interactions to cultivate belonging
    • Build inclusive environments
    • Knowledge check
    • Summary
  • Module 4: Exercise your emotional intelligence
    • Introduction
    • Explore the concept of emotional intelligence in technology
    • Exercise - Reflect on your feelings
    • Identify your emotions
    • Assess your emotional intelligence and reflect on ways to improve it
    • Manage your emotions in a technical environment
    • Knowledge check
    • Summary
  • Module 5: Give and receive effective feedback
    • Introduction
    • Understand the characteristics of effective feedback
    • Deliver wise feedback in technical environments
    • Give and receive wise feedback
    • Tips for giving effective feedback
    • Develop strategies for giving and receiving effective feedback
    • Reflect on giving and receiving effective feedback
    • Summary
  • Module 6: Grow your cognitive flexibility
    • Introduction
    • What is cognitive flexibility?
    • Recognize the importance of adapting to change
    • Step back and expand your outlook
    • Use feedback to grow your cognitive flexibility
    • Pivot and persist in challenging situations
    • Exercise - Cognitive flexibility
    • Knowledge check
    • Summary
  • Module 7: Use self-regulation to work strategically
    • Introduction
    • What is self-regulated learning?
    • Exercise - Approach challenges
    • Use self-regulated learning to work through challenges
    • Exercise - Self-regulated learning
    • Explore goal orientation as a component of self-regulation
    • Reflect on your use of self-regulated learning
    • Knowledge check
    • Summary
  • Module 8: Communicate with others strategically through mirroring and coaching
    • Introduction
    • What is a mirror?
    • What is a coach?
    • Exercise - Reflect on mirroring and coaching to support learning
    • Recognize when to play the role of a mirror or a coach
    • Knowledge check
    • Summary
  • Module 9: Work with others by practicing active listening
    • Introduction
    • What is effective communication?
    • Identify the role of active listening in teamwork
    • Exercise - Reflect on your experiences
    • Set ground rules for effective communication
    • Practice active listening strategies
    • Exercise - Reflect on active listening techniques
    • Knowledge check
    • Summary

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