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Cognitive technologies: The real opportunities for business

Deloitte University Press via NovoEd

This course may be unavailable.


Artificial intelligence (AI) may sound like science fiction, but it is real, and becoming increasingly important to companies in every sector. The field of artificial intelligence has produced a wide variety of "cognitive technologies" that simulate human reasoning and perceptual skills, giving businesses entirely new capabilities and enabling organizations to break prevailing tradeoffs between speed, cost, and quality.

Aimed at a general business audience, this course demystifies artificial intelligence, provides an overview of a wide range of cognitive technologies, and offers a framework to help you understand their business implications. Some experts have called artificial intelligence "more important than anything since the industrial revolution."[i] That makes this course essential for professionals working in business, operations, strategy, IT, and other disciplines. Throughout the course, participants will build a knowledge base on cognitive technologies to equip them to engage in discussions with colleagues, customers, and suppliers and help them shape cognitive technology strategy in their organization.

You will explore many topics in this course including:

  • What is artificial intelligence, and how did the field attain the importance it has today?
  • What are cognitive technologies? Dig below the surface and gain a basic understanding of the technologies that simulate language understanding, seeing, and reasoning.
  • How will cognitive technologies impact my business? Explore the types of applications that cognitive technologies may be suited for, and discover a framework that can help you conceptualize whether and where you might deploy them in your organization
  • What is the impact of cognitive technologies on work? Cut through the hype and understand what leaders and workers need to know now to prepare for the changes these technologies will bring to work, workers, and organizations
  • What does the future hold for cognitive technologies? Learn about the technological, legal and ethical factors that may influence the evolution and further adoption of cognitive technologies.

Taught by

David Schatsky


4.0 rating, based on 2 Class Central reviews

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  • Thomas R Troland completed this course.

    Very good introduction to a complex, evolving field. Well-done brief video lectures for each facet. Respected, knowledgeable expertise from David Schatsky, Eric Nyberg and Tom Davenport. Especially appreciate that the course connected many smart people from around the world. I'd certainly do another one! Blockchain, anyone?
  • Peter O'Brien completed this course.

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